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Albert Einstein at Frank's Barbers with small business owner Frank waving goodbye. Albert Einstein coming out of Frank's Barbers. Small business owner Frank is waving goodbye.

REQUEST A SMART METER FOR YOUR SMALL BUSINESS

With a smart meter, your energy readings will be sent directly to your supplier, bringing an end to estimated bills. Contact your energy supplier to find out what is on offer.

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  1. Ask your energy supplier or broker what’s on offer

    You'll need to talk to your energy supplier about your eligibility.

    If you rent your business space and pay your own energy bills, then you can ask your supplier to install a smart meter, or they may contact you directly to offer one.

    You may need to check with your landlord that any changes to your meter are allowed within your rental contract.

    It is important to note that smart meter offerings may vary between energy suppliers, and each supplier could have different terms and conditions relating to these offerings. So, get into contact with your energy supplier for more detail.

  2. Fix a time and day

    If you are eligible and when your energy supplier is ready to fit your smart meter, they will call or email you to arrange a time.

  3. Let your supplier in to fit the meter

    A trained installer from your energy supplier will visit your premises and fit your smart meter.

  4. Start taking control of your energy

    After the installation process is complete, the trained installer can show you and your staff how your smart meter works and answer any questions.

    You can also ask your energy supplier about access to your consumption data.

    That’s it. After that, your business will be ready to enjoy the benefits of having a smart meter.

Smart energy management innovations

To help small business owners understand their energy usage and potentially save on energy bills, the government has funded smart energy management innovations.

These innovations turn energy consumption data provided by smart meters into practical energy management actions.

Find out more -

What is the new Energy Bill Relief Scheme announced for businesses and other non-domestic energy customers?

The Energy Bill Relief Scheme, or EBRS, was announced by the UK Government on the 21st September 2022. It is equivalent to the Energy Price Guarantee, EPG, but applies to businesses in addition to voluntary and public sector organisations such as schools, hospitals and nursing homes.

The scheme will fix wholesale gas and electricity prices for six months from October 1st 2022 until 31st March 2023 with a review expected in three months’ time to inform future support. It will apply to those on variable and flexible tariffs, in addition to those who had agreed fixed price tariffs after 1 April 2022.

The discount will be applied automatically from 1st October, so will be seen in bills received in November.

Further information on the EBRS is available on the UK Government website or directly from your energy supplier.

It’s important to note that the Energy Bill Relief Scheme doesn’t limit the total amount you’ll spend on energy.

You will still pay for the gas and electricity that you use but the Energy Bill Relief Scheme will limit the price that suppliers can charge for each unit of energy. The more energy you use the more you’ll spend. A smart meter is a great way to stay informed of how much your business is spending on energy.

How can I request a smart meter for my small business?

Simply enter your energy supplier in the box below and we’ll connect you. If your business works with a Third Party Intermediary (TPI) or broker, please contact them directly to request your smart meter.

We believe that Octopus Energy is now responsible for Affect Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Yu Energy are responsible for Ampower UK customers. Therefore we are connecting you with Yu Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Yu Energy PLC is now responsible for Bristol Energy Business customers. Therefore we will connect you with Yu Energy who will be responsible for taking your request forward.

We believe that Pozitive Energy is now responsible for Contract Natural Gas customers. Therefore we will connect you with Pozitive Energy who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Haven Power has rebranded to Drax. Therefore we will connect you with their smart meter page. where you'll be able to take your request forward.

We believe that Shell Energy are responsible for Hudson customers. Therefore we are connecting you with Shell Energy who will be responsible for taking your request forward.

We believe that Smartest Energy is responsible for MA Energy customers. Therefore we are connecting you with Smartest Energy who will be responsible for taking your request forward.

We believe that British Gas is responsible for PFP Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

To book your smart meter installation, please contact Pozitive Energy's Customer Care Team on 0333 370 9900. We will be taking you to their website now, where you can login for more information.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Yu Energy is now responsible for Xcel Energy customers. Therefore we will connect you with Yu Energy who will be responsible for taking your request forward.

We believe that Yu Energy is now responsible for Whoop Energy customers. Therefore we will connect you with Yu Energy who will be responsible for taking your request forward.

FAQs

How secure are smart meters?

Security has been at the heart of the whole smart meter rollout programme from its very inception, and the system has been specifically designed to prevent hacking. Smart meters do not use the internet, and they have their own closed, dedicated communications system. Smart meters have been designed with top cyber security experts, including the government and GCHQ, to ensure that security best practice has been incorporated at every stage.

How long does installation take?

Installations normally take about two hours and are arranged in advance so that you can make any necessary arrangements beforehand to ensure minimal disruption to your normal business operations.

Get a smart meter
Get a smart meter