As the national lockdown starts to be eased many energy suppliers are offering their customers the opportunity to upgrade to smart meters. Energy suppliers are implementing new socially distant ways of installing the technology and new safety procedures to minimise the risk of spreading COVID-19. Eligibility may vary. Temporary local lockdown measures may also affect eligibility.Find out more
WE'RE WORKING TOWARDS A SMARTER AND GREENER BRITAIN
Smart Energy GB is the UK Government-backed campaign for a smarter Britain. We work to help you understand smart meters and their rollout across England, Scotland and Wales, and to show you how your smart meter could make you more efficient with your energy use.
Will Covid-19 affect the rollout?
It was vital that people followed Government regulations throughout the COVID-19 pandemic and there was a reduction in the number of smart meter installations as the nation went into lockdown. As regulations relating to the pandemic are eased we expect to see the number of smart meters being installed to increase.
What is a smart meter?
Smart meters are the new generation of gas and electricity meters being rolled out across Great Britain. They show you how much energy you are using in pounds and pence.
Will a smart meter help me?
A smart meter can help us to identify situations where we're using a lot of energy and might want to make changes to this. If you use the information shown on your in-home display to reduce your energy use, you could cut costs and become more energy efficient.
Why should I get a smart meter?
A smart meter helps you take control of your energy use, by showing you exactly what you are spending in pounds and pence; no more estimated bills or supplying meter readings.
Got one but need more info
Already have one installed, but not sure what to do with it? See what other people are doing to make the most out of their smart meter.
Can I switch supplier?
Yes. People with a smart meter can switch energy supplier and tariff in exactly the same way that anyone with a traditional meter can. With a new, second-generation smart meter, you should be able to switch with no interruption whatsoever. If you have an older, first-generation smart meter, there's a chance it will lose functionality for a little while after switching but this doesn't affect your ability to switch.