Our site uses cookies to improve your experiences of certain areas of the site and to allow the use of specific functionality like social media page sharing. You may delete and block all cookies from this site, but as a result parts of the site may not work as intended. By clicking any link of this page you are giving your consent.

More information   Accept
What are you looking for?

How can I get a smart meter?


Every household in Britain can get a smart meter as part of the national rollout, even if you rent or are on prepay.

Your energy supplier is responsible for installing your smart meter at no extra cost. If you’re the account holder who pays the energy bills, you are automatically entitled to one.

There are four easy steps to getting yours. Here’s what you need to know if you’re:

FacebookLinked InTwitterWhatsApp

Smart meters and landlords


Smart meters benefit both landlord and tenants, so it’s a good idea to let your tenants know if you’re happy to have one fitted.

Whoever pays the bills is responsible for accepting and requesting a smart meter from the property's energy supplier.

Benefits of having a smart meter in your property


If the rent you charge includes gas and electricity you will be able to see clearly how much your tenants are using and what it’s costing. Smart meters can help your tenants too, especially if they pay the bills.

They’ll always know how much they owe, will be able to see where they can make savings and be able to divide up bills more easily.

Next steps:

1. Ask the energy supplier for the property


Once you and your tenant are ready to get a smart meter, you need to contact the properties energy supplier.


2. Book a time and day


When your energy supplier is ready to fit the smart meter in your property they will contact you to arrange a time. Either you or your tenant will need to be there during the installation.


3. On the installation day


A trained smart meter installer will call round to the property, at the time that you’ve arranged, to install the smart meter.


4. Your tenant can start taking control of their energy use


After the installation process is complete, your installer can show you and your tenant how the smart meter works and answer any questions. It may be helpful for your tenant to be there too, so that they can start getting the benefits of their new smart meter straight away.


That's it


After that, you’ll be ready to enjoy the benefits of having a smart meter. You’ll be able to see how much energy you’re using in near real time and how much it is costing you in pounds and pence.

Benefits of smart meters


What is a smart meter?

Smart meters are the new generation of gas and electricity meters. They are being installed in homes across Great Britain at no extra cost, to replace the traditional meters, including prepay key meters, most of us currently have ticking away under the stairs, or outside our homes.


What do smart meters do?

A smart meter sends automatic meter readings directly and securely to your energy supplier, resulting in accurate bills, an end to estimates and manual meter readings. The accompanying in-home display is a handheld digital device, that sits in your home and allows you to see how much energy you're using and what it's costing you in pounds and pence in near real time. This may be called lots of things, like an IHD or smart meter display. Both your smart meter and in-home display will be installed by your energy supplier at no extra cost.