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How can I get a smart meter?


Every household in Britain can get a smart meter as part of the national rollout, even if you rent or are on prepay.

Your energy supplier is responsible for installing your smart meter at no extra cost. If you’re the account holder who pays the energy bills, you are automatically entitled to one.

There are four easy steps to getting yours. Here’s what you need to know if you’re:

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1. Ask your energy supplier or broker what's on offer


If your business has fewer than 10 employees, you may be eligible for a smart meter. If your energy bills are included in your rent for your premises, then you can ask your landlord about getting one for your building.


2. Fix a time and day


If you're eligible, your energy supplier will contact you to arrange a time when they are ready to fit your smart meter.

Your energy supplier will work with you to find a time that’s convenient for you both; some suppliers offer installations on a Saturday or in the evening to minimise disruption to your business.


3. Let your supplier in to fit the meter


A trained installer from your energy supplier will call round to your premises and install your smart meter.


4. Start taking control of your energy


After the installation process is complete, the trained installer can show you and your staff how your smart meter works and answer any questions. You can also download informational posters and leaflets to help communicate the benefits to your employees.


That’s it


After that, your business will be ready to enjoy the benefits of having a smart meter.

Benefits for small business


What are the standards that smart meters have to meet?

Smart meters are covered by strict UK and EU product safety laws. These ensure that smart meters all have the same high quality and safety standards, regardless of your energy supplier.


Is everyone in Great Britain getting a smart meter?

Everyone in England, Wales and Scotland is entitled to a smart meter if they want one and every energy supplier has to offer its customers a smart meter by 2020.