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Who can get a smart meter?


Every household in Britain can get a smart meter as part of the national rollout. Your energy supplier will install them in your home at no extra cost. If you’re the account holder who pays the energy bills, you are automatically entitled to one.

Here’s what you need to know if you’re:

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Smart meters and small businesses


Small businesses with fewer than 10 employees, or their full time equivalent, could be eligible for a smart meter.

If your business has a separate gas or electricity meter you may be able to upgrade that to a smart meter. Businesses based at home can still get a smart meter, as all homes will be offered one.

Benefits for small businesses

Differences for small businesses


The national smart meter rollout will offer a smart meter to every home in Great Britain at no extra cost. Your energy supplier will be able to tell you if your business is eligible too. Each supplier has slightly different criteria, based on factors including the amount of energy you use.

As a business, you may be charged a fee for some or part of your upgrade. For example, you may have to pay for installation. Your supplier will tell you about any costs up front.

Getting a smart meter for your small business


To get a smart meter you will need to contact your energy supplier. You can find more information about energy suppliers' plans for installing smart meters here:

Find out what your energy supplier is doing

Small business FAQs

How long does installation take?

Installations normally take about two hours and are arranged in advance so that you can make any necessary arrangements beforehand to ensure minimal disruption to your normal business operations.


Can I arrange installation outside of working hours?

Energy suppliers will work with you to find a time that’s convenient for you both. Some suppliers offer installations on a Saturday or in the evening to minimise disruption to your business; please speak to your supplier to find out what is available.