By clicking "Accept All Cookies" you agree that we and third parties acting on our behalf may store cookies on your device to enhance your experience of our site, allow us to analyse usage of our site, and assist us in our marketing efforts. More information about how we use cookies is set out in our cookie notice.

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Smart Energy GB cookie notice

We use cookies, pixels and tags (which we shall collectively refer to here as “cookies”) on the Smart Energy GB website for a variety of purposes which are described in this Cookie Policy, such as to make the website work properly, to make sure that you have the best possible experience when using it, and to show you advertising about the national rollout of smart meters that we think may be interesting to you.

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Your consent matters

When you use the Smart Energy GB website you are asked to provide your consent to the storing and accessing of cookies on your device in accordance with the terms of this Cookie Policy. If you don't click "Accept" then we won't track your use of our website or advertising in any way, but we will keep a record of the fact that you didn't consent to our use of cookies so that we know not to track your activity.

What are cookies and what do they do?

A cookie is a very small text file. When you visit the Smart Energy GB website, a computer asks your device for permission to store this file in a part of your hard drive specifically designated for cookies. Details of the specific cookies that we use are set out in the table below.

For further information about how cookies work, including how you can check which cookies have been set on your device, you can visit the website All About Cookies.

Types of cookies we use on the Smart Energy GB website

Session cookies
We use cookies to allow the Smart Energy GB website to uniquely identify a user's browsing session on the Smart Energy GB website and to allow us to co-ordinate this information with data from our Smart Energy GB website server.

Analytics
We use Google's "analytics" cookies which, in conjunction with our web server's log files, allow us to identify individual users on an anonymous basis. These cookies can also calculate the aggregate number of people visiting the Smart Energy GB website, the date and time of a user's visit to the Smart Energy GB website, the pages a user has viewed, and the time spent by users at the Smart Energy GB website. This helps us gather feedback so that we can improve the Smart Energy GB website and better serve our users.

Cross platform advertising and user recognition
We also use cookies provided by third party platforms that we advertise on, such as Facebook, Twitter. These cookies operate in different ways, but they are both used to help us track when people who see Smart Energy GB advertising on Twitter and Facebook, subsequently visit the Smart Energy GB website.

Your use of third party websites and platforms such as Twitter and Facebook, and the privacy practices of these platforms (including the cookies that are used by them), are governed by separate terms, conditions and policies for which Smart Energy GB is not responsible. You should review the terms, conditions and policies of the relevant third party platform where you will find more details on how information about you is used on their platforms and how you can set your privacy preferences when using those platforms if you do not want them to track your activity on their platforms or share information with us about how you have interacted with our advertising.

Cookies on the Smart Energy GB website

The individual cookies we use and the purposes for which they are used are described in detail in the table below:

Cookie Type  Cookie Name  Purpose
Cookie preference  ASP.NET_SessionId

This cookie expires as soon as the browser window is closed. This cookie is used to track sessions. A session is an uninterrupted period of interaction with the smartenergygb.org website within the same browser.

 Cookie preference SmartEnergyGB

This has a one year duration and it tracks whether a user agreed or not to the cookies consent box.

 Google Analytics _ga

This cookie is placed by Google. It enables Smart Energy GB to learn information about our users' use of the Smart Energy GB website such as the time of visit, the pages viewed, whether the user has visited before and the website visited prior to visiting the Smart Energy GB website.

The cookie expires after 2 years.

For further information please see:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

   Twitter Conversion Tracker t.co 

This cookie is placed by Twitter and is subject to Twitter's privacy policy. It enables Smart Energy GB to learn how our users have interacted with Smart Energy GB's advertising on Twitter. It also enables Smart Energy GB to identify users who have used their mobile device to view Smart Energy GB's advertising on Twitter and later came to the Smart Energy GB website on a desktop computer.

We store the information that we collect for 90 days and may use it to show further Smart Energy GB advertising to users who have previously seen our advertising. If you have visited our website after seeing our advertising then we will keep the data for 180 days so that we can show you more advertising.

For further information about the Twitter Conversion Tracker please see: https://business.twitter.com/en/help/campaign-measurement-and-analytics/conversion-tracking-for-websites.html

Facebook Pixel _fbc or _fbp 

This cookie is placed by Facebook and is subject to Facebook's privacy policy. It enables Smart Energy GB to measure, optimise and build audiences for 

Smart Energy GB’s advertising campaigns which appear on Facebook. In particular it enables Smart Energy GB to see how our users move between devices when accessing the Smart Energy GB website and Facebook, to ensure that Smart Energy GB’s Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the Smart Energy GB website.

We store the information that we collect for 90 days and may use it to show further Smart Energy GB advertising to users who have previously seen our advertising.  If you have visited our website after seeing our advertising then we will keep the data for 180 days so that we can show you more advertising.

For further information about the Facebook Pixel please see: https://en-gb.facebook.com/business/help/651294705016616


Blocking our use of cookies

You can change your mind and withdraw your consent to our use of cookies at any time by blocking our cookies using the settings in your web browser. You can find information about how to do this on the All About Cookies website.