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Age UK logo, Citizens advice logo, and PayPoint logo

We've worked with PayPoint, developing engaging communications to reach prepay customers, and Age UK to host information sessions and distribute information throughout their local networks to reach older people. Also, Citizens Advice to ensure those who would most benefit from smart meters are provided with information from one of the most trusted sources in Britain.

Each national partnership is unique, with activity developed to reach and engage people in the most effective way.

Since its launch, our national partnerships programme has benefitted a variety of communities, including;

  • D/deaf
  • 65+
  • Low income
  • Social Housing tenants
  • Off Mains Gas
  • Prepay

Some of our recent National Partnerships are below:


The 'Travel to 2050' capsule at National Trust property Hardwick Hall. The capsule is mirrored to reflect the grounds.

In 2019, we partnered with the National Trust, who themselves are installing smart meters in their properties, to reach their visitors and members and to highlight the environmental benefits of smart meters.

We launched the 'Travel to 2050' experience in which we showed visitors what a low carbon, energy-efficient future might look like - and what could happen to nature and the places we love if we don't act to tackle climate change.

This partnership inspired National Trust visitors to consider how individual actions, such as getting and using a smart meter, could help to upgrade the nation's energy infrastructure and combat climate change.


The smart meter garden, a circular pool surrounded by leafy green trees

We partnered with the Royal Horticultural Society (RHS) in 2019 to engage with visitors at their flower shows and sent communications to all members via RHS channels.

The pinnacle of the partnership was our show garden at RHS Hampton Court Palace Garden Festival.

We worked with award-winning garden designer Matthew Childs to create the Smart Meter Garden, which, along with the wider partnership communications aimed to promote the small steps we can all take to help the environment such as getting a smart meter or planting a tree.

"The garden is inspired by a quote from philosopher and artist Rabindranath Tagore: 'The one who plants trees, knowing that he will never sit in their shade, has at least started to understand the meaning of life'. Planting trees and the benefit they have in terms of reducing CO2 in the atmosphere was the metaphor for getting a smart meter and how small individual changes can have a much wider reaching impact on the environment."
Matthew Childs

Watch the time lapse below to see how the Smart Meter Garden was created.