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Dale enjoys having a smart meter because he no longer has to go outside to take a manual meter reading. Instead, he can use his in-home display (IHD) to comfortably check how much energy he’s using, whenever he wants to.

Pete’s smart meter has helped him reduce energy waste by giving him immediate feedback on his energy use – and he’s saved on his bills as a result.

The traffic light system on Robert’s in-home display has made a big difference to his son’s understanding of energy use at home, and has provided Robert himself with a new understanding of which appliances use most energy.

Since having her smart meter installed Julia has really noticed the difference between the colder and darker months and when the weather improves.

Elspeth’s smart meter means that she no longer needs to struggle with accessing her prepayment gas and electricity meters to top them up. Elspeth, a local councillor, lives with her husband and two grown-up daughters in a house in Drumchapel, a suburb of Glasgow.

John's favourite feature has been using the data shown on the in-home display to calculate how much energy each individual appliance uses around the house

We challenged three families across the country to spend a week doing fun activities to reduce their energy use

Since getting her smart meter installed Eve is much happier with her billing experience

Troy’s smart meter has allowed him to keep a close eye on his family’s energy use and monitor how much they are using daily

Simon requested his smart meter from his energy supplier because he had just bought a new house and wanted to see how much energy it was using