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An elderly man cooking at a hob, his smart meter in-home display on the kitchen counter Smart meter in-home display on a shelf

How smart meters could transform health and social care

By keeping a close eye on the energy use of the elderly and vulnerable, carers may be able to monitor when things go wrong, and find out more quickly when help is needed. 

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One of the most exciting aspects of the ongoing smart meter rollout is that this upgrade of our national energy infrastructure enables new innovations and services to be built around the data generated by smart meter users.

How can smart meters help?

There is a growing focus within our health system on providing the best care for people in their own homes. Whether individuals have a long-term condition or are vulnerable in other ways, technology can already offer a great deal to aid and support daily life. 

With the consent of the householder, data from their smart meter could be used to help keep them in their own home for longer.

So, for example, if there were no signs of electrical usage or heating in the house of an elderly person, a text alert could be sent out to a carer or trusted relative suggesting that they check up on them.

There are already products on the market offering this service, but by installing smart meters into every house in Britain we might create the platform to support future services at large scale and at good value.

Cutting edge research

Three people around a table with smart meter display

That’s why we asked the team at the UCL Energy Institute to review how academics and businesses are starting to use energy data in healthcare. Their report, Energising health presents the findings and makes suggestions on how this cutting-edge field of work might develop, as well as the challenges that lie ahead.

Through developing this further, energy data can be analysed to recognise behavioural patterns and assist with monitoring particular health conditions. The potential is there to help shorten the length of stay of people in hospital, and even prevent people going into hospital in the first place.

A partnership between Mersey Care NHS Trust and Liverpool John Moore’s University is currently using smart meter technology as a non-intrusive way to monitor the progression of dementia patients. They are exploring how this could work with a wide range of other conditions.

The research is being welcomed by health care experts, NHS providers and health care charities, and is being covered in the national press.

Ensuring data is safe

Two people checking a smart meter ihd

The key will be to ensure that regulation enables both consumer confidence and innovation. Many individuals are happy to share personal information via smart phone, social media and fitness trackers, but there are challenges for both innovators and health organisations in getting this right at scale, and in a particularly sensitive area.

The smart meter rollout is transforming the way that millions of householders use and pay for energy, and the consequences of this upgrade for our national infrastructure could be far reaching and impact upon wider aspects of our lives, beyond our energy use.

Want to know more?

To find out what health care experts, including NHS providers, are saying about the potential for smart meters to transform health, visit our playlist.

You can also download a copy of the Energising Health: A Review of the health and care applications of smart meter data to learn more about the research.

Download the full report

Smart meter in-home display

Request your smart meter

Join the millions of Brits already helping to create a more sustainable future.

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We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

Atlantic Energy have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Avid Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that SSE is now responsible for Brilliant Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that SSE are responsible for Cardiff Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that OVO Energy are responsible for Economy Energy credit customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward. If you are a prepay customer you will need to contact Boost, who will be responsible for taking you request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Utilita is now responsible for Eversmart customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Extra Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for First Utility customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

Fischer Energy have told us that Foxglove Energy is responsible for providing smart meters on their behalf. Therefore we are connecting you with Foxglove Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are now responsible for Flow Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Green Star Energy is now responsible for Future Energy customers. Therefore we are connecting you with Green Star Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Octopus Energy is now responsible for Gen4U customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Bulb Energy is now responsible for GnErgy customers. Therefore we will connect you with Bulb who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Octopus Energy is now responsible for Iresa customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Together Energy is now responsible for One Select Energy customers. Therefore we are connecting you with Together Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Utilita is now responsible for Our Power customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

Scottish Gas have told us that British Gas is responsible for providing smart meters on their behalf. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

Scottish Hydro have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Nabuh Energy is now responsible for Snowdrop Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF are responsible for Solarplicity customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

Swalec have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF Energy are responsible for Toto Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for Usio Energy customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don’t currently have information from your energy supplier regarding their bookings for smart meters online, but we can connect you to them over the phone by calling 0300 131 8000.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.