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Cookies policy


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. The cookies used on smartenergyGB.org are not used to identify you personally.

We use cookies to help identify aspects of your behaviour, for instance what pages you visit. We also look at how you visited the site, for instance with what browser and whether you used a mobile phone or computer. We look at this information to better understand how people use our site, so we can make improvements.

We use the following types of cookies on this website:

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Google Analytics


We use Google Analytics software to collect information about how you use smartenergyGB.org. We do this to help make sure the site is meeting the needs of its users and to help us make improvements. Google Analytics stores information about:

  • The pages you visit on smartenergyGB.org - how long you spend on each smartenergyGB.org page
  • How you got to the site
  • What you click on while you're visiting the site

We don’t collect or store your personal information (e.g. your name or address) so this information can’t be used to identify who you are.

We don’t allow Google to use or share our analytics data.

You can opt out of Google Analytics cookies. An explanation of how to opt out of cookies is detailed at the bottom of this page.

Our introductory message


You may see a pop-up welcome message when you first visit smartenergyGB.org. We’ll store a cookie so that your computer knows you’ve seen it and knows not to show it again.

YouTube videos


We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.

You may refuse to accept any of these cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. For a guide to disabling cookies, see www.allaboutcookies.org. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit the website.