Will installations be affected?
Coronavirus update for the smart meter rollout
Covid-19 information
As national restrictions are imposed, energy suppliers may still offer their customers the opportunity to upgrade to smart meters. Where installations are going ahead, energy suppliers are implementing socially distant ways of installing smart meters and safety procedures to minimise the risk of spreading COVID-19. Eligibility may vary.
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WE'RE WORKING TOWARDS A SMARTER AND GREENER BRITAIN
Smart Energy GB is the UK Government-backed campaign for a smarter Britain. We work to help you understand smart meters and their rollout across England, Scotland and Wales, and to show you how your smart meter could make you more efficient with your energy use.
Smart Energy Explained
New research reveals that smart meters have made life a little bit easier for people with disabilities, in later life, or on low income throughout the pandemic.
Is COVID-19 affecting installations?
It is vital that people follow government regulations throughout the COVID-19 pandemic. Official guidance is updated regularly. As national restrictions are imposed, energy suppliers may still offer their customers the opportunity to upgrade to smart meters. Please check your supplier‘s latest advice on their installation availability and process.
What is a smart meter?
Smart meters are the new generation of gas and electricity meters being rolled out across Great Britain. They show you how much energy you are using in pounds and pence.
Will a smart meter help me?
A smart meter can help us to identify situations where we're using a lot of energy and might want to make changes to this. If you use the information shown on your in-home display to reduce your energy use, you could cut costs and become more energy efficient.
Why should I get a smart meter?
A smart meter helps you take control of your energy use, by showing you exactly what you are spending in pounds and pence; no more estimated bills or supplying meter readings.
Got one but need more info
Already have one installed, but not sure what to do with it? See what other people are doing to make the most out of their smart meter.
Can I switch supplier?
Yes. People with a smart meter can switch energy supplier and tariff in exactly the same way that anyone with a traditional meter can. With a new, second-generation smart meter, you should be able to switch with no interruption whatsoever. If you have an older, first-generation smart meter, there's a chance it will lose functionality for a little while after switching but this doesn't affect your ability to switch.
