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Smart Energy GB In Communities

Together with our partners we are working towards a smarter and greener Great Britain. In 2021 we worked with 30 regional partners to reach people on low incomes and those who are offline, providing information about smart meters and addressing concerns these groups may face.

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Our partners delivered face to face activity as well as distributing information to people across newsletters, emails, leaflets and social media. Regional partners reached people through a range of community events including group talks, stands at events and online information sessions. This combination of activity has proved to be the most effective way to engage with these groups.

In Communities fund

The Smart Energy GB in Communities programme recruits partners through a grant-making fund which we run in conjunction with fuel poverty charity, National Energy Action (NEA). We award grants to regional organisations across Great Britain to reach specific communities.

Previously this has included organisations in the voluntary and public sectors, such as Groundwork LondonCare & Repair Cymru and Carers Scotland.

Our in Communities programme has benefitted a variety of communities including:

  • People who are D/deaf or have hearing impairments
  • People who are aged 65+
  • Those who are on a low income
  • Those who are offline

Below are some of their experiences in working with us.

Age UK Westminster

Alberta Gutteridge, Head of Services

"The grant from Smart Energy GB provided training, resources for staff time, adverts and materials to reach out to people who are currently offline. Information was also cascaded through community networks of care coordinators and link workers, sheltered housing managers and residents, individuals who attend activities including a variety of events including coffee mornings with information talks."

Mr J, 82

“I now have peace of mind knowing that am only paying for the energy I have used”

Wheatley Foundation

Wendy Jordan, Project Officer

"The funding allowed Wheatley Group’s Fuel Advice Team to help those customers struggling with fuel poverty. The Fuel Advisors explained the benefits of smart meters and provided other energy-saving advice. Nearly 2000 customers were reached during the project." 

Sylvia, from Edinburgh

“I can top up without needing a trip to the shops. I no longer have to worry about sending readings to my supplier. I can also see exactly when and how much energy is being used. I would encourage anyone thinking about getting a smart meter installed to get one. They can really help.”

How to apply for the In Communities fund

If you are interested in becoming a partner, please get in contact with us at [email protected].

Please head over to our Resource centre to download or print our free materials for your own smart meter activity.

Visit the Resource centre