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Smart Energy GB in Communities programme

Smart Energy GB is dedicated to working in partnership to reach vulnerable customers across Great Britain, who may face unique barriers to benefitting from the smart meter rollout.

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The Smart Energy GB in Communities programme recruits partners through a grant-making fund which we run in conjunction with fuel poverty charity, National Energy Action (NEA). We award grants to regional organisations across Great Britain to reach specific communities.

In 2023, we worked with 38 regional partners to reach people in fuel poverty, carers and those who lack basic digital skills, to provide trusted, tailored and high-quality support and information around smart meters.

Our partners engaged in direct contact with their communities, through face-to-face events, providing advice or via telephone. Additionally, partners delivered a range of indirect activities, utilising their communication and marketing channels to reach people. This included distributing newsletters, displaying posters and social media.

Explore the experiences of some of our 2023 partners and learn what they and their communities gained through working together!

Leigh Youth and Community Development Trust

Hannah Forbes, Programmes Director at Leigh Youth and Community Development Trust:

“Funding from Smart Energy GB is amazing for the A team Hub, because when we set it up, we wanted to be a one stop shop. The training and resources have allowed my staff to train up, so they’re very confident in speaking to people about smart meters and energy bills, as well as other support in the area like local food banks … because our beneficiaries are from vulnerable communities or on a low income, it means so much to them to receive that support.”

Swansea MAD

Geraint Turner, Operations Director at Swansea MAD:

“The funding from Smart Energy GB really enabled Swansea MAD to work with people who needed the support the most. At a time where energy prices are so volatile and very confusing to people, having the ability and resource to have dedicated staff on hand to support people and provide them with information that could help them take control of their energy is important.”

Spark Somerset

Melissa Lewis, Digital Inclusion Project Lead at Spark Somerset:

“In the current cost of living crisis, many of our clients are worried about energy prices. The grant from Smart Energy GB covered staff training and time as well as materials that helped our clients learn about energy efficiency and how a smart meter can help them take some control of their usage and bills.”

How to apply for the in Communities fund

The 2024 Smart Energy GB in Communities programme is now open for applications! We are seeking trusted organisations, preferably with local networks, that can deliver support around smart meters to people without essential digital skills, particularly those 75+.

We are looking to award grants of up to £25,000 to charities, housing associations and public sector organisations.

Applications are managed by National Energy Action and are open until midday on Friday 9th February 2024.

Head to NEA’s website to find out more and apply.