

Partner case studies
From national organisations to regional charities and local community groups, our partnership's team works with partners all across Britain, to help spread the word on smart meters.
Working together
Together with our partners we are working towards a smarter and greener Great Britain. In 2021 we worked with 30 regional partners, and 6 national partners. Here are some of their experiences in working with us.
In Communities Programme
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I work in NKS, Networking Key Services, based in Edinburgh. We are doing a project on smart meter, involving all the South Asian community.
In this event I figured out that there is a translator is also there. Some people are from the India, some people from the Bangladesh, some are from the Pakistan, so this event was very helpful to those people whose first language is not English.
What I have learnt from it is that unknowingly, we spend lot of energy. When you put smart meters in your home, you know how much you are spending, and you can save energy and money also. Honestly, I don't know about the smart meter, initially, but this event was a really help today, because how does it work and how it will be benefit, rather than using the traditional meter. I'm reaping the benefits.
Honestly, I think that this is fantastic. Honestly, I love it. Climate change is a very big issue nowadays, and I feel that everybody should go to such events, and, you know, get some awareness, some information, and knowledge, so that you save it for ourself, and for the next generation.

Networking Key Services (NKS)
NKS are based in Scotland and their mission is to alleviate deprivation and isolation experienced by women and their families living in Edinburgh.
They do this by promoting positive health and well-being by supporting individuals access services that may be beneficial to them.
Tatheer Fatima, Projects Co-ordinator
"The project gave us much more liberty to work with community who were seeking information on what to do for monitoring their consumption. We got an opportunity to work more in-depth and to provide real help to the community.”
Sana, 32
"I have received a smart meter and felt it is my life saver. This device is a game changer for us.”
Shakila, 38
"I have 4 kids and I need to do washing a lot, now I can speak to my kids to be good with clothes so that I can do less washing. It will help me to motivate them (including my husband).”
National Partnerships
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We support vulnerable people in communities across England, Scotland and Wales, throughout hospitals and in our communities as well. We've decided to work and partner with Smart Energy GB because we both feel that it's vital that we support the most vulnerable in our communities. We've been able to place collateral in those hospital sites, and posters and leaflets, which will reach people who are in our target audience.
It's been fantastic. We've got leaflets they can take away with them and they pick them up and look. The people that come to the cafes, usually they're patients or they're people looking after patients, so they're carers looking after vulnerable people.
Many of our clients are on low incomes. So actually having the control that's given through a smart meter so they can check what they're spending is really important. It's all automatic when the meter needs reading. I think that can be a benefit as well.
The older generation do speak a lot more Welsh. And so, yes, it's beneficial to have it in both languages. Our volunteers have fed back that actually they've had a really good response from the clients that they've supported, and think that it's of added value. Something that they can point out to clients and customers and that will be seen as really beneficial.
Royal Voluntary Service
Our partnership with the Royal Voluntary Service reached thousands of people, educating them about smart meters. The campaign utilised the Royal Voluntary Service’s digital and offline communications across community centres and hospitals in Great Britain.
Fiona Longhurst, Marketing Director
"We partnered with Smart Energy GB because we both feel that it’s vital to support the most vulnerable in our communities. We placed marketing collateral in hospital sites which supported people on low incomes to understand the benefits of how a smart meter could help them budget and stay in control.”

Want to work with us?
If you're interested in exploring becoming a partner of Smart Energy GB, please contact [email protected]
If you're an organisation looking to share smart meter related information with people that you support, our Resource centre gives you access to a range of materials available for download or print.
It's easy to register and find what you need.
In 2021 we developed 140 new assets across four different content themes. We also continued our inclusive approach to asset creation, which focused on a minimum requirement of alternative formats and language iterations for our content series where possible including:
- Welsh, Polish, Gujarati, Punjabi, Bengali, Somali and Urdu
- BSL (British Sign Language)
- Audio (English and Welsh)
- Easy Read (English and Welsh)
- Large Print (English and Welsh)
- Braille (upon request)
Sign up today to download assets.