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  1. Ask your energy supplier or broker what’s on offer

    You may be eligible for a smart meter if your small business has the following:

    • fewer than 10 employees or their full time equivalent (including the business owner)
    • an annual turnover of less than £1.67 million; or
    • an energy consumption of no more than 100,000 kWh of electricity per year; or
    • a gas consumption of no more than 293,000 kWh per year

    If you rent your business space but don’t have your own gas and/or electricity meter, then you can ask your landlord if they plan to get one for your building.

    It is important to note that smart meter offerings may vary between energy suppliers, and each supplier could have different terms and conditions relating to these offerings. So, get into contact with your energy supplier for more detail.

  2. Fix a time and day

    If you are eligible and when your energy supplier is ready to fit your smart meter, they will call or email you to arrange a time.
  3. Let your supplier in to fit the meter

    A trained installer from your energy supplier will call round to your premises and fit your smart meter.

  4. Start taking control of your energy

    After the installation process is complete, the trained installer can show you and your staff how your smart meter works and answer any questions.

    That’s it. After that, your business will be ready to enjoy the benefits of having a smart meter.



How secure are smart meters?

Security has been at the heart of the whole smart meter rollout programme from its very inception, and the system has been specifically designed to prevent hacking. Smart meters do not use the internet, and they have their own closed, dedicated communications system. Smart meters have been designed with top cyber security experts, including the government and GCHQ, to ensure that security best practice has been incorporated at every stage.

How long does installation take?

Installations normally take about two hours and are arranged in advance so that you can make any necessary arrangements beforehand to ensure minimal disruption to your normal business operations.