Page last updated on 7th April 2026
Automatic meter readings
Not only do smart meters automatically send your energy readings to your supplier, but the readings are also sent directly and securely. Here are the facts...
Smart meters send automatic meter readings to your supplier
With traditional energy meters, it's up to you to send your readings. Some need to get under the stairs or go outside in the rain to get their meter readings. But with a smart meter, those energy readings are sent automatically. You can choose to share half-hourly, daily, or in some cases, monthly meter readings automatically.
Automatic meter readings are safe
Your energy readings are sent through a secure network operated by the DCC. They turn your meter readings into a code that your energy supplier must unlock. On top of that, your energy supplier will only know how much energy you’ve used, not how you've used it.
This is because smart meters only measure household energy use. They don't not know when your individual appliances are turned on or off. It’s up to you how much of your energy use data you share with your supplier. The more information you share, the more they will be able to help you better understand and manage your use. But this is always your choice.
So those secret 9 pm hot chocolates can remain a secret.
Request your smart meter today
If you're ready to request your smart meter, simply click on the button below to start the process. Remember that depending on your energy supplier, you might need to have your login details ready.
Want more smart facts?
If you're still not sure and want to find out about more smart meter facts. Click the button below to visit our smart facts hub: