Page last updated on 16th March 2026
DON'T KNOW YOUR ENERGY SUPPLIER?
Want to get a smart meter but aren't sure who your energy supplier is? Their contact details should be on your utility bill, but if you don't have a bill to hand, here are some tips to help you find out.
How to find your gas supplier
The easiest way to find your gas supplier is to visit Find My Supplier or ring the Meter Number Helpline on 0870 608 1524. Calls cost 7p per minute plus your phone company's access charge.
How to find your electricity supplier
To find the details of your electricity supplier, call your regional electricity distribution number. Call costs vary.
- Central and South Scotland — 0330 1010 300
- London, South East and Eastern England — 0800 029 4285
- Merseyside, Cheshire, North Shropshire and North Wales — 0330 1010 300
- North East England and Yorkshire — 0800 011 3332
- North West England — 0800 195 4141
- North Scotland — 0800 048 3515
Found your supplier and ready to request your smart meter?
Simply:
- Search for your supplier in the box below
- Select your supplier or press enter
After that, we'll send you to your suppliers website where they will take your request forward. You might need to login to your account, so make sure you have your information at hand.
If you still can't find your supplier in the list, use the feedback popup at the bottom of your screen to let us know which supplier you're looking for and we'll try to add it to the list as soon as possible.
FAQs
Can I switch tariff or energy supplier if I have a smart meter?
Yes. People with a smart meter can switch energy supplier and tariff in exactly the same way that anyone with a traditional meter can. Find out more about switching supplier with a smart meter here.
Can my smart meter help me save money?
Yes. Smart meters can help us to identify situations where we're using a lot of energy and might want to make changes to this. If you use the information shown on your smart meter in-home display to reduce your energy use, you could reduce your energy costs. Smart meters also mean accurate bills as they bring an end to estimates, so you can be confident that you're only paying for what you've actually used.