Smart meter facts
You may have heard people talking about disadvantages of smart meters or reasons why you shouldn’t get a smart meter. From switching suppliers to secure meter readings, there are a lot of myths and misunderstandings going around about smart meters. Here are all the smart meter facts to set things straight once and for all.
Smart meters: facts and fiction
FACT: Smart meters are just as accurate as traditional meters.
Learn more about smart meter accuracy.
FACT: Smart meters only transmit information about how much energy you’ve used to your energy supplier. There is no smart meter conspiracy: smart meters are not spying on you.
Learn more about smart meter data and privacy.
FACT: Smart meters are installed at no extra cost to you. You don’t have to pay any extra for your smart meter to be installed.
Learn more about the cost of smart meters.
FACT: People with smart meters have the same consumer protections as people with traditional meters.
Learn more about consumer protections.
FICTION: You might have heard people talk about not being able to change supplier as a disadvantage or downside of smart meters. But this is not true – you can change supplier with a smart meter. In fact, with a second-generation smart meter, you should be able to switch energy supplier without any interruption to your energy readings or bill payments.
Learn more about changing supplier with a smart meter.
FICTION: You may also have heard about radiation in the context of smart meter dangers. Know the truth about smart meter health and safety: the level of radiation that smart meters produce is typically one million times less than guideline levels. This is lower than the levels of radiation produced by microwaves, TVs and mobile phones.
Learn more about smart meter radiation.