Skip To Content

Your browser is out of date, please upgrade it.

Downward trend graph and piggy bank on a teal background (1)Downward trend graph and piggy bank on a teal background

Do smart meters cost more – are smart meters more expensive?

If you have a smart meter, you won’t pay more for your energy than if you had a traditional meter.

Read on to learn more about smart meter costs, such as standing charges and smart meter running costs.

Do smart meters cost more than traditional meters?

No – you won’t pay more for energy if you have a smart meter. The unit rate you pay for your energy won’t change when you get a smart meter installed, unless you change your energy tariff at the same time.

What’s more, smart meters can actually help you save money by helping you track your energy use. Smart meters can also give you access to time-of-use-tariffs and schemes like the Demand Flexibility Service.

Myth 2 TIP 3 300Dpi

Do smart meters increase bills?

No, having a smart meter will not increase your bill. The only thing that changes when you get a smart meter is how you and your energy supplier get information about your energy use. Your energy tariff and the amount you pay for energy does not change.

Smart meters send automatic meter readings to your supplier on a half-hourly, daily, in some cases, monthly basis. This means that you get accurate, not estimated bills with a smart meter. Smart meters are just as accurate as traditional meters. So, the move from estimated to accurate bills would be the most likely cause of any changes to your energy bill when you get a smart meter.

For example, if you saw an electric bill increase after smart meter installation, it would be a sign that your old estimated bills were not accurate. If you have a smart meter, you can be sure you’re only paying for the energy you use.

Are smart meters more expensive to install than traditional meters?

No, smart meters are installed at no extra cost to you. The cost of smart meter installation is spread across everyone’s energy bills, like the cost of traditional meters. You do not need to pay any extra to have a smart meter installed.

In fact, if you have an old traditional meter that urgently needs replacing, some suppliers may charge for the installation of a traditional meter, while a smart meter would be installed as a replacement without any charge.

How much does a smart meter cost to run?

Smart meters do not cost you anything to run, because they don’t use your energy supply. Your smart meter in-home display, also known as an IHD, or smart meter monitor, does use your energy supply, but it costs less than £2 per year to power a smart meter in-home display.

Myth 3 TIP 1 DISCLAIMER 300Dpi

How much does it cost to run a smart meter in-home display?

The cost of the energy to power an in-home display, or IHD, is less than £2 per year. The smart meter display, which you’re offered during installation, shows how much energy you’re using in near real time. IHDs have been designed to be as energy efficient as possible.

In fact, it's a requirement that an in-home display can only use a maximum average of 0.6 watts. In comparison, an energy saving lightbulb uses 11 watts.

There are significant benefits for people using an IHD, including being able take steps to reduce their energy use and save money. An in-home display can help you see which appliances are costing you the most, so you can make sensible choices about the energy you use.

But, if you did want to turn off your IHD, your smart meters will keep running at no cost to you. You will still get other smart meter benefits, such as accurate billing, and automatic meter readings.

Do smart meters include standing charges?

Your smart meter display should include standing charges when it tells you your daily energy consumption in pounds and pence. With most suppliers, you have to pay standing charges. These charges are the same whether you have a traditional meter or a smart meter.

Standing charges are fixed daily amounts that help cover the cost delivering energy to your home. Most of us pay standing charges as part of our energy bills. Standing charges form part of your tariff. The amount you pay depends on your tariff and energy supplier, but not on whether you have a smart meter installed.  

Questions 600Px Square Web Dark Green

What is a standing charge?

A standing charge is part of most people's energy bills. It is a fixed daily charge which you have to pay, no matter how much gas or electricity you use. It covers energy suppliers’ costs, such as the cost of getting energy to your home, or the cost of maintaining energy networks.

Your standing charge should be listed on your energy bill at a daily rate. The amount you pay for your standing charge is determined by which energy supplier you are with and what tariff you are on.

Large IHD 600Px Square Web Dark Green

Do smart meters show standing charges?

Your smart meter in-home display should take standing charges into account and include them in the costs shown on the display. This way, you can track your energy bills using the in-home display.

But the smart meter itself, which is connected to your gas pipes or main electricity supply, won’t show your spending. The meters themselves only track your energy usage to send to your energy supplier. You’ll need an in-home display to see your standing charges.

Large Money Saving 600Px Square Web Dark Green

Smart meter standing charge: is there a standing charge for smart meters?

Standing charges are a fixed amount – they cover the cost of delivering energy to our homes, including the cost of meter installation and maintenance. The amount you pay depends on your tariff and energy supplier, but not on whether you have a smart meter installed.

This means that smart meter installation and maintenance is paid for in the same way as traditional meter installation and maintenance: through standing charges that make up a part of everyone’s energy bills.

Myth 6 TIP 2 300Dpi

Smart meter surge pricing: can I be charged different prices at different times of day?

No, an energy supplier cannot charge you based upon when you use your energy, unless you choose such a tariff, which are known as time-of-use tariffs. Time-of-use tariffs are not compulsory and your supplier cannot switch your tariff without you knowing.

Time-of-use tariffs could mean lower bills if you use energy outside peak times. They also help energy suppliers to better manage periods of high demand. If they suit your lifestyle, these tariffs could save you money.

The National Grid also offers the Demand Flexibility Service scheme, which rewards customers for changing their energy habits at peak times. You have to have a smart meter if you want to take part in the Demand Flexibility Service scheme. But, if you do have a smart meter, the scheme is still completely voluntary and you do not have to take part if you don’t want to.

Conclusion: do smart meters cost more?

No, having a smart meter does not cost more than having a traditional energy meter:

  • You do not have to pay more for your energy with a smart meter.
  • You can have a smart meter installed at no extra cost.
  • You can track how much you pay for energy, including standing charges, with your smart meter in-home display.
  • Finally, while you can benefit from time-of-use tariffs with a smart meter, they are not compulsory. You will not experience energy surge pricing just because you have a smart meter.

Having a smart meter might even help you save money.

We believe that Octopus Energy is now responsible for Affect Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Yu Energy are responsible for Ampower UK customers. Therefore we are connecting you with Yu Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Angelic Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Atlantic Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Avid Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Avro Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Beam Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas are responsible for Better Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We are connecting you to your supplier's website. They will take your request forward.

We believe that British Gas is now responsible for Breeze customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Brilliant Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas are responsible for Bristol Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that British Gas are responsible for British Gas Evolve customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Bulb customers. Therefore we are connecting you with Octopus who will be responsible for taking your request forward.

We believe that SSE are responsible for Cardiff Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for CitizEn Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Shell Energy are responsible for Colorado Energy customers. Therefore we are connecting you with Shell Energy who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Scottish Power is now responsible for Daisy Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Eon have informed us that Eon Next are responsible for smart meter installations, so you'll be redirected there.

We are redirecting you to the E.ON Next smart meter webpage. You can continue your smart meter journey at their website. They will take your request forward.

We believe that OVO Energy are responsible for Economy Energy credit customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward. If you are a prepay customer you will need to visit Boost Energy at www.boostpower.co.uk/smart-meters. They will be responsible for taking you request forward.

We believe that Octopus Energy is now responsible for Engie customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Enstroga customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that So Energy is now responsible for ESB customers. Therefore we are connecting you with So Energy who will be responsible for taking your request forward.

We believe that Utilita is now responsible for Eversmart customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Extra Energy customers. Therefore we will connect you with Scottish Power who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for First Utility customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Fosse Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Green Star Energy is now responsible for Future Energy customers. Therefore we are connecting you with Green Star Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Gen4U customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Bulb Energy is now responsible for GnErgy customers. Therefore we will connect you with Bulb who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Shell Energy is now responsible for Goto Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Great North Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Green Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Green Network Energy customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that E.ON Next is now responsible for Hub Energy customers (formerly Gulf Gas and Power). Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that E.ON Next is now responsible for Hub Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Igloo Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Iresa customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for iSupply Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that OVO Energy is now responsible for Lumo customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for MoneyPlus Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Nabuh Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Neon Reef Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that E.ON is now responsible for Npower Select customers. Therefore we will connect you with E.ON who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Npower Select customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Utilita are responsible for Omni Energy customers. Therefore we are connecting you to Utilita who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Orbit Energy customers. Therefore we will connect you with Scottish Power who will be responsible with taking your request forward.

We believe that Utilita is now responsible for Our Power customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that British Gas is now responsible for People's Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for PFP Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Powershop customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Pure Planet customers. Therefore we will connect you with Shell Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Qwest Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Ram Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Robin Hood Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Scottish Gas have told us that British Gas is responsible for providing smart meters on their behalf. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

Scottish Hydro have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Shell Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward. If you are a former Shell customer and haven't seen an email from Octopus, please get in touch with them.

We believe that British Gas is now responsible for Simplicity Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Spark Energy customers. Therefore we will connect you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Southend Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Snowdrop Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Social Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF are responsible for Solarplicity customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

Swalec have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

Symbio Energy have told us that E.ON NEXT is responsible for providing smart meters on their behalf. Therefore we will connect you with E.ON NEXT who will be responsible for taking your request forward.

We believe that British Gas is now responsible for The Leccy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas are responsible for Together Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Tonik Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that EDF Energy are responsible for Toto Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for UKEIH customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for Usio Energy customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Utility Point customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wasp Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We believe that British Gas is now responsible for White Rose Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wigan Warriors Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Yorkshire Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Your Energy Sussex customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Zebra Power customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that EDF is now responsible for Zog Energy customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

Want to know more about smart meters?

Check out some of the other pages on our website to learn more about: