Working at Smart Energy GB

What's on this page?

We get out of bed in the morning to drive an energy revolution that helps Britain achieve net zero by being passionate, people-focused and collaborative.

We work on behalf of government and the energy industry. Smart meters are pivotal to a flexible and efficient energy system and without them reaching net zero will be more expensive, take longer and may even result in missed targets.

Our goal is to ensure that everyone who is eligible for a smart meter has one installed. We help consumers to better understand how getting a smart meter can benefit them, including those in vulnerable circumstances.

Our people are central to our mission. At Smart Energy GB, we aim for everyone to find fulfilment and growth in their work. We're committed to empowering our team members to develop their skills and expertise. We welcome and encourage diversity, equity, and inclusion. We embrace it because it makes us better, improves our work, and cultivates a community we can all be proud to be part of.

We are proud to be a London Living Wage Employer,  a Disability Confident Leader, and part of The Sunday Times Best Places to Work for 2023 and 2024.

Our benefits

At Smart Energy GB, every team member goes above and beyond, contributing to our ambitious goals and helping one another out.

We want to look after all our people by focusing on creating an inclusive and supportive workplace where they can give their best. We believe employee wellbeing and flexible working are crucial pillars of any progressive workplace, deeply rooted in the psychological contract. 

Our benefits include a competitive pension scheme, 25 days of annual leave (plus bank holidays), Christmas office closure, gym memberships, private medical insurance, annual health checks and eye tests, a season ticket loan and annual volunteer days.

Our people can buy additional annual leave, take out a personal loan and participate in the cycle-to-work scheme. 

Our comprehensive wellbeing program, Thrive, includes fitness classes, awareness sessions, guest speakers and 1:1 support sessions with a counselling psychologist. Through our employee assistance program, employees and their families have confidential access to financial, medical, and mental health advice.

Our London office also features the 'Thrive Room', a private space for decompressing, meditation, prayer, or for new mothers needing to express milk.

We prioritise creating a supportive workplace. We offer a comprehensive wellbeing program under Thrive, including fitness classes, awareness sessions, guest speakers on specific topics and 1:1 support sessions with a counselling psychologist. Through our employee assistance program, we offer confidential access to financial, medical, and mental health advice for both employees and their families. Our London office includes the 'Thrive Room', a private space for decompressing, meditation, prayer, or for new mothers needing to express milk.

We have established a robust framework of initiatives dedicated to fostering fairness, representation, and a sense of belonging in our workplace.

We want to make our recruitment practices as inclusive and fair as possible, and as part of that, we have joined the Disability Confident Scheme. We actively advocate for individuals with disabilities ensuring they not only receive support but also have guaranteed interview opportunities if they meet minimum job requirements.

We want every candidate to have a fair and comfortable experience during the application and interview process. If you require any reasonable adjustments, please don’t hesitate to get in touch with our People Team – we’ll do our best to support your needs. You can email us at [email protected]

We actively welcome applications from underrepresented groups, particularly focusing our recruitment efforts on ethnic minorities, individuals from lower socioeconomic backgrounds, those with disabilities, and diverse gender identities.

We’re proud to be one of the first organisations awarded All In Champion status, as part of the Advertising Association, ISBA, and IPA’s initiative. As an All In Champion, we place an emphasis on improving the experience and representation of Black, disabled, working-class, women, Asian, and older talent.

If consent is given, of the candidates who meet the selection criteria for the role and who are from ethnic minority or lower socio-economic backgrounds, we aim for at least one to be shortlisted for the next stage in the recruitment process, which is usually an interview.