


Working at Smart Energy GB
We’re looking for exceptional people to join our multi-award-winning, friendly and passionate team. If you’re excited about using your skills to help us change the future of everyone in Great Britain, please get in touch. You can find a variety of roles we’re currently recruiting for here.
What's on this page?
We are keen to hear from people who have potential, rather than just experience, in our recruitment process. While each role has essential and desirable criteria, we encourage applicants to apply even if they don't fully meet all the desirable criteria.
Our mission
We get out of bed in the morning to drive an energy revolution that helps Britain achieve net zero by being passionate, people-focused and collaborative.
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Shamie: I am a Brand Content Manager at SEGB. I look after our in-house Design team, so it's really nice to kind of collaborate and work together in person.
It's really great to work collaboratively not only with Designers, but other people in the business to come up with a concept that looks great and gets the message across about smart meters.
It's a very social environment. We have lovely offices in Southwark. We work very hard, but everybody is really friendly and approachable and social.
Shamie, a Brand Content Manager tells us what it is like to work at Smart Energy GB.
In this video, Shamie talks about how people collaborate at Smart Energy GB from the concept stage to the final output.
Collaboration, social connection, and our lovely offices—designed to facilitate teamwork—play a role in creating a workplace where everyone feels empowered to offer their best.
Our cause
We work on behalf of government and the energy industry. Smart meters are pivotal to a flexible and efficient energy system and without them reaching net zero will be more expensive, take longer and may even result in missed targets.
Our goal is to ensure that everyone who is eligible for a smart meter has one installed. We help consumers to better understand how getting a smart meter can benefit them, including those in vulnerable circumstances.
Our people strategy
Our people are central to our mission. At Smart Energy GB, we aim for everyone to find fulfilment and growth in their work. We're committed to empowering our team members to develop their skills and expertise. We welcome and encourage diversity, equity, and inclusion. We embrace it because it makes us better, improves our work, and cultivates a community we can all be proud to be part of.
We are proud to be a London Living Wage Employer, a Disability Confident Leader, and part of The Sunday Times Best Places to Work for 2023 and 2024.
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[Title card reads 'Why are you proud to work for Smart Energy GB?']
Ben: The most important thing is the fact that our task really helps people.
We have to reach people with a lot of messaging to help them reduce their energy use to manage their home's energy better in a way that could be financially beneficial.
And at the moment, for a lot of people struggling financially, anything that counts is going to be worth doing.
[Title card reads 'What is your role?']
Ben: I'm a Senior PR Campaigns Manager here at Smart Energy GB, and I've worked here about six years now, which has kind of gone by in a flash!
But it's kind of testament to how interesting the job is, how nice the team is, and how, you know, day-to-day there's new challenges, and interesting opportunities to take part in.
One of the things I love the most about working at Smart Energy GB is how much the job is able to work for me.
So in terms of hybrid working and flexible working, being a parent, I have a lot of child care commitment especially since covid, it means that I can focus on the job but also focus on life at home when I need to.
Ben, Senior PR Campaigns Manager, tells us what it's like working at Smart Energy GB.
Ben, Senior PR Campaigns Manager, shares what working at Smart Energy GB is like. Ben explains how Smart Energy GB’s mission to reach people with energy-saving messages can also help them achieve financial goals. Ben also discusses how the company’s hybrid working model has improved his work-life balance.
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Our benefits
At Smart Energy GB, every team member goes above and beyond, contributing to our ambitious goals and helping one another out.
We want to look after all our people by focusing on creating an inclusive and supportive workplace where they can give their best. We believe employee wellbeing and flexible working are crucial pillars of any progressive workplace, deeply rooted in the psychological contract.
Our benefits include a competitive pension scheme, 25 days of annual leave (plus bank holidays), Christmas office closure, gym memberships, private medical insurance, annual health checks and eye tests, a season ticket loan and annual volunteer days.
Our people can buy additional annual leave, take out a personal loan and participate in the cycle-to-work scheme.
Our comprehensive wellbeing program, Thrive, includes fitness classes, awareness sessions, guest speakers and 1:1 support sessions with a counselling psychologist. Through our employee assistance program, employees and their families have confidential access to financial, medical, and mental health advice.
Our London office also features the 'Thrive Room', a private space for decompressing, meditation, prayer, or for new mothers needing to express milk.
Thrive
We prioritise creating a supportive workplace. We offer a comprehensive wellbeing program under Thrive, including fitness classes, awareness sessions, guest speakers on specific topics and 1:1 support sessions with a counselling psychologist. Through our employee assistance program, we offer confidential access to financial, medical, and mental health advice for both employees and their families. Our London office includes the 'Thrive Room', a private space for decompressing, meditation, prayer, or for new mothers needing to express milk.
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David: I am a Public Affairs Officer, which is a new thing for me. I wanted to join Smart Energy GB to be part of the net zero transition.
I was excited by working for an organization that has a really clear and positive mission. One thing that is really great about working here is the focus on mental health and wellbeing. For Mental Health Awareness Week, the Thrive Team put together great events.
David, a Public Affairs Officer tells us what it is like to work at Smart Energy GB.
In this video, David shares his insights on how Smart Energy GB's clear and positive mission attracted him to the organisation.
David also highlights the importance of our in-house Thrive program, which offers a variety of activities and events aimed at promoting mental health and wellbeing.
Diversity, Equity & Inclusion
We have established a robust framework of initiatives dedicated to fostering fairness, representation, and a sense of belonging in our workplace.
We want to make our recruitment practices as inclusive and fair as possible, and as part of that, we have joined the Disability Confident Scheme. We actively advocate for individuals with disabilities ensuring they not only receive support but also have guaranteed interview opportunities if they meet minimum job requirements.
We want every candidate to have a fair and comfortable experience during the application and interview process. If you require any reasonable adjustments, please don’t hesitate to get in touch with our People Team – we’ll do our best to support your needs. You can email us at [email protected]
We actively welcome applications from underrepresented groups, particularly focusing our recruitment efforts on ethnic minorities, individuals from lower socioeconomic backgrounds, those with disabilities, and diverse gender identities.
We’re proud to be one of the first organisations awarded All In Champion status, as part of the Advertising Association, ISBA, and IPA’s initiative. As an All In Champion, we place an emphasis on improving the experience and representation of Black, disabled, working-class, women, Asian, and older talent.
If consent is given, of the candidates who meet the selection criteria for the role and who are from ethnic minority or lower socio-economic backgrounds, we aim for at least one to be shortlisted for the next stage in the recruitment process, which is usually an interview.
We have set up a system of monitoring all job applications to assess how successful our equal opportunities policy is. We would therefore be grateful if you can complete the equality and diversity monitoring form as part of your application.
The data will be used to monitor our recruitment efforts to continue to make Smart Energy GB a diverse and inclusive workplace. With consent, it will be shared with the hiring team. There is no obligation to provide this information, and all applicants will be treated the same whether or not they choose to do so.

Our environmental commitments
We have partnered with Positive Planet in a voluntary but explicit commitment to measure and reduce our carbon footprint. Positive Planet verifies our data, advises on reducing our carbon footprint, and supports our short-term goal of Carbon Neutrality and ultimate aim of Net-Zero.
We also have a Carbon Reduction Plan, which you can download and read below: