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Do you want to request a smart meter for your home or business?

Smart meters are being installed by energy suppliers across England, Scotland and Wales. They’re the next generation of a gas and electricity meter to replace the traditional meters, including prepay key meters.

Not sure if you can request a smart meter for your home or business? Read on for our advice.

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Getting a smart meter for your home

Every home in England, Scotland and Wales will be offered the opportunity to upgrade to a smart meter by their energy supplier before the end of the rollout. But if you’re concerned that your living circumstances might affect you getting one, you should contact your energy supplier directly to ask.

In the meantime, we’ve gathered some eligibility information below:

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Can you get a smart meter if you rent?

If you pay the bills for the gas or electricity in your rented home, you can choose to have a smart meter installed.

We recommend you tell your landlord before you get one. There might be rules in your contract about how energy is supplied, including the type of meter that can be installed.

If your landlord pays the energy bills for your home, it’s their decision on whether or not to install a smart meter – but it is worth asking. Find out more about smart meters and rented property.

Can landlords get a smart meter for their rental property?

The bill payer at the property ultimately makes the decision on whether or not to get a smart meter installed. So, if you pay the bills, you can request one. But it’s always a good idea to talk to your tenants about changes you’d like to make to the property.

Can you get a smart meter if you’re on prepay?

Yes! Smart meters, can be used in both credit and prepay mode. So customers moving to prepay do not need a different meter installed.

There are loads of smart meter benefits for prepay customers. With a prepay smart meter topping up is simpler: you can top-up in a number of ways, which could include online, via telephone or text message, or even with a smartphone app.

Can you get a smart meter if you live in a flat?

Many homes can upgrade to a smart meter right now - but where you live, the type of home you live in, and the age and type of your existing meter may mean that your energy supplier will take a little longer to get yours to you.

Contact your supplier to find out if a smart meter is suitable for your property.

Ready to register your interest in getting a smart meter for your home? You can do so by clicking the link below:

Request a smart meter for your home

Getting a smart meter for your small business

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If you own a small business, you can register your interest in getting a smart meter.

To request a smart meter for your small business, you’ll need to ask your energy supplier or broker what’s on offer. They’ll have the information you'll need to know if you’re eligible for a smart meter.

If you rent your business space then you can ask your landlord if they plan to get one for your building. This is the case if you don’t have your own gas and/or electricity meter, and if you pay your energy bills directly to your energy supplier.

It is important to note that smart meter offerings may vary between energy suppliers, and each supplier could have different terms and conditions relating to these offerings. So, get into contact with your energy supplier for more detail.

Ready to register your interest in getting a smart meter for your small business? You can do so by clicking the link below:

Request a smart meter for your small business