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Smart meter installation

HAVING A SMART METER INSTALLED IS LIKE GETTING AN MOT FOR YOUR HOME

When installers come to your home to install a smart meter they are also looking for potential problems with your electricity and gas, such as defective wiring, broken fuses or even faulty boilers. In 2017 and 2018 combined, over 635,000 unsafe situations unrelated to smart meter, have been identified by installers, during free visual safety checks which form part of the installation visit. These faults could have been potentially life-threatening and might not have been picked up if it were not for smart meter installers. People shouldn't miss out on this important safety check.

Smart meter installation

MAKING BRITAIN SAFER

People shouldn't be misled into thinking that upgrading their energy meters to smart meters could put their home at risk or that it's any different to having their traditional meter replaced when needed. More than 12 million smart meters have been installed so far. There have been very few cases where there have been any issues. Every single case is taken very seriously, with lessons identified and learned to improve safety. Smart meter installations are making homes across Britain safer.

OUR CEO'S STORY

During our CEO Sacha Deshmukh's smart meter installation, his installer notified him that his home was not earthed, meaning he was at risk of electrocution if any of his appliances were faulty. His installation may well have saved his life. 

 

STILL HAVE QUESTIONS?

Find the answers to frequently asked questions on our FAQ page or find out more about the installation process. You can also find out how smart meters will benefit you, and how you can contact your energy supplier to request your installation.