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How to find your gas supplier

The easiest way to find your gas supplier is to visit Find My Supplier or ring the Meter Number Helpline on 0870 608 1524. Calls cost 7p per minute plus your phone company's access charge.

How to find your electricity supplier

To find the details of your electricity supplier, call your regional electricity distribution number. Call costs vary.

Region Phone number
Central and South Scotland  0330 1010 300
London, South East and Eastern England 0800 029 4285
Merseyside, Cheshire, North Shropshire and North Wales 0330 1010 300
North East England and Yorkshire 0800 011 3332
North West England 0800 195 4141
North Scotland 0800 048 3515
Southern England 0800 048 3516
South West England, South Wales, West and East Midlands 0800 096 3080

FAQs

I rent. Can I still get a smart meter?

Yes. If you pay your gas and/or electricity bills and they're addressed to you rather than your landlord, you don't need your landlord's permission to get a smart meter. However, we do recommend that you inform them first so that they are aware you’re planning to get one. If your landlord pays the bills, you should ask them to contact your supplier to arrange a smart meter installation for you.

I'm a landlord. Who decides whether to get a smart meter?

Whoever pays the gas and electricity bills can ask for a smart meter to be fitted. If you get the bills addressed to you, then you can ask for a smart meter to be installed in your tenanted property.