HOW CAN I GET A SMART METER?
Every household in Britain will be offered a smart meter by 2020, regardless of whether you are a homeowner, rent or have a prepay meter.Here are three easy steps to get your smart meter:
1. REQUEST YOUR SMART METER
We can help you find your supplier to request your upgrade to a smart meter and for more information about their plans and timetables for installing smart meters. Gas and electricity suppliers are responsible for providing and fitting smart meters for everyone in Britain by the end of 2020. If you have different suppliers for gas and electricity, use our tool to contact your electricity supplier first.
2. ARRANGE A DATE AND TIME FOR YOUR INSTALLATIONFix a time and day for the installation. When your energy supplier is ready to install your smart meter, then they will telephone or email you in order to agree a time to come and change over your meter.
3. LET YOUR SUPPLIER IN TO INSTALL YOUR NEW METER
A trained installer will call round to your home and install your smart meter. It takes about two hours and you will need to be present throughout that time. Your installer will demonstrate how your smart meter works and answer any questions you may have. For more information about the installation process, watch our video here.
WHAT IF I RENT?
Your energy supplier is responsible for installing your smart meter at no extra cost. If you’re the account holder who pays the energy bills, you are automatically entitled to one. If your landlord pays the bills you can also get a smart meter, and it’s mutually beneficial for both of you. Speak to your landlord about upgrading.