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How can I get a smart meter?


Every household in Britain can get a smart meter as part of the national rollout, even if you rent or are on prepay.

Your energy supplier is responsible for installing your smart meter at no extra cost. If you’re the account holder who pays the energy bills, you are automatically entitled to one.

There are four easy steps to getting yours. Here’s what you need to know if you’re:

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Smart meters for tenants


If you pay the bills, and are the named account holder, you’re entitled to ask your energy supplier for a smart meter. We recommend letting your landlord know that you are having a smart meter installed.

Smart meters can help when dividing bills between housemates and also remove the hassle of working out how much you owe when you move out.

Discussing smart meters with your landlord


It’s always a good idea to discuss getting a smart meter with your landlord. It might be worth pointing out that it’s part of a national roll out or telling them about the other benefits. A smart meter will benefit them too.

To make it as easy as possible we’ve created an email that you can send straight to your landlord, just insert your names and send!

Email your landlord

What's next?


When you and your landlord are both happy it’s time to ask your energy supplier for a smart meter.

We’ve explained what happens next in four easy steps.

Get the steps


What are the benefits for me?

There are plenty of gadgets that can help control energy use, but smart meters have two unique features:

  • they show exactly how much energy you’re using and what it’s costing, in near-real time
  • they send accurate meter readings to your energy supplier, so no more estimated bills or manual meter readings

With your smart meter, you’ll always be able to keep track of exactly how much gas and electricity you’re using in near real time, and what it costs in pounds and pence. This means you can be confident that you're only paying for what you have actually used and you'll always know what to expect in your next bill, so no more nasty surprises.


What are the benefits for everyone?

Smart meters are a vital upgrade to Great Britain’s energy system. The way we measure and pay for gas and electricity hasn't kept up to speed with improvements across almost every other area of our lives. Smart meters will enable a more efficient, greener, smarter energy system and lay the foundations for smart grids, which are a whole new way of running our energy networks.