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Page last updated icon Page last updated on 16th March 2026
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How to get a smart meter fitted?

Across Britain, homes and small businesses will be offered the opportunity to upgrade to their energy meters by their energy suppliers, with a new energy meter installation. The goal is to offer everyone the chance of getting a smart meter installed in their homes or businesses by 2025.

  1. Request your smart energy meter installation

    Ready to book a smart meter installation? To make the process of getting a smart meter installed seamless, we can help you find your supplier and connect with them to gain more information about their plans and timetables for installing smart meters. 

    Gas and electricity suppliers are responsible for providing and fitting smart meters for everyone in Britain by the end of 2025 at no extra cost to you. If you have different suppliers for gas and electricity, use our tool to contact your electricity supplier first. 

  1. Arrange a date and time for your smart meter installation

    Before you’re ready to set up a smart meter in your home, you need to fix a time and day for the smart meter installation. When your energy supplier is ready to install your home smart meter, they will telephone or email you to agree a time to come and change over your meter.  

  2. Let your supplier in for your smart meter installation

    A trained installer will call round to your home for your smart meter installation. It takes about two hours, and you will need to be present throughout that time. Your installer will set up your smart meter, demonstrate how it works and answer any questions you may have.  

    Find out more about the smart meter installation process. 

Find out more

Want to learn more about getting a smart meter installed? Check out these resources for further reading: