Covid-19 information
As national restrictions are imposed, energy suppliers may still offer their customers the opportunity to upgrade to smart meters. Where installations are going ahead, energy suppliers are implementing socially distant ways of installing smart meters and safety procedures to minimise the risk of spreading COVID-19. Eligibility may vary.
Find out more
HOW SMART METERS ARE HELPING PEOPLE SAVE MONEY
Read these smart meter reviews below and see how people are using their smart meters to save money and budget more easily.
Sarah
I have my in-home display set to show how much gas and electric credit I have left on my meter, so I can keep tabs on my monthly spend and when I might need to top up. I find it really helpful with budgeting because it's helped me to understand how much some appliances cost to use.
I feel like I've got control over my energy use - I know how much to top up, what things are going to cost to use and how I can keep everything in budget.
My smart meter has helped me find ways to keep my monthly spend down, so when I can see that I'm down to my last few pounds then I think to myself "I can't be leaving the TV on all the time", which is a good thing - it definitely makes me more aware of how much I'm spending. I think I've managed to save about £20 a month because I've been more conscious of what I'm using and what things cost.
-
My name is Sarah, I live in Chelmsford with my two boys, in a three bedroom house. I've had my smart meter for three years now.
Since having the smart meter I feel like I’ve got a lot more control over how much I spend, I know when I’m running low on gas, low on electric, and know when we need to top up.
Because it’s turned a little bit chilly lately, I’ve decided to top the gas up more than normal, so I’ve noticed my spend on the gas has gone up slightly more than it would have maybe in the summer months.
Because I know how much my heating is costing me, I can really stay on top of what I’m spending.
Since having a smart meter I think I've saved the family about £20 per month by constantly checking, making sure I know what's on, what's not, telling my son to turn the lights off, to turn the TV off before he goes to bed, game consoles, and that has turned into us saving money as a family, by just being more conscientious of what we’re doing.
I would absolutely recommend a smart meter to everybody. They're brilliant!
Delyth
After I had my smart meter installed I soon noticed that I was using less energy than my tariff suggested.-
I had a smart meter installed around 18 months ago now. I needed to cut costs where and when I could really. I was intrigued more than anything.
I found budgeting easier with a smart meter because I know what I’m using and when I’m using it, and also the cost of certain things like boiling a kettle, having a shower, so it does really make you think.
I have switched tariff through having a smart meter, it made me realise maybe there is a better saving out there. I’m only paying for what I need to pay for.
It is surprising how much it saves you at the end of the month. It’s changed the way I look at what I’ve used, whether it’s electricity or gas, and yes, I’d definitely recommend it to everyone really.
I wouldn't usually think to give my supplier a call but when you see how much you're using right in front of you it does make you wonder if you can cut back a bit.
My supplier told me I could move to a new, cheaper tariff and I've really noticed the difference. I'm now near the end of that one and I'll be looking to call up again. It's great that having my smart meter has encouraged these money saving changes.
I've found it so reassuring to know my bills are accurate with a smart meter. I can check my bill online or keep regular tabs on my in-home display, so I feel confident in my energy use and like I've actually got control over it. I know I'm not using more than I can afford because I can see it, and better still, I know that when I get my quarterly bill, it's going to be one that's in budget.
I do think a smart meter can make it a bit easier to make savings, you're just more aware and you know you're not wasting energy just for the sake of it.
-
Meet Britain's energy game changers
"Those numbers on my old meter didn't mean anything to me. I was always worried I was overpaying and it was hard to track. It's less work for me now."
Smart meters will help you feel more in control of your energy bills.*
*Requires customer action
Clementine
Meet one of Britain's energy game changers, Clementine. She uses her smart meter to feel more in control of her energy bills.
For more information on how to get a smart meter, check out our handy advice page, or request a smart meter.
You may also be interested in...
- How to get a smart meter – the three main steps to get a smart meter.
- Mythbusting smart meter problems – we set the record straight about some of the key smart meter concerns.
- Smart meter benefits – find out about the other benefits of smart meters