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FAQs - About the rollout

Where are smart meters manufactured?

Some of the components for smart meters will be manufactured abroad, but factories in the UK are likely to be doing the final assembly and technical configuration of the millions of meters that will be needed for the rollout.

Are smart meters compulsory?

Smart meters are not compulsory; it's entirely your choice. The government requires energy suppliers to offer smart meters to all homes and small businesses across Great Britain by the end of 2025, but whether you accept them is completely up to you.

Can I get a smart meter for free?

There is no additional cost for installation of your smart meter. At the point of installation you may be offered an in-home display that shows your spending in near-real time for no additional cost. You won’t have an extra charge on your bill because you choose to have a smart meter. The costs will be spread across everyone’s bills, just like the cost of running and maintaining today’s traditional meters are.

From the moment your smart meter is installed, you are helping to reduce our carbon emissions as a nation. Smart meters help to create a smart energy system. With a truly smart energy system we can better match supply with demand, and integrate more renewable energy sources such as wind and solar into the system. These forms of generating energy create less air pollution and emit significantly less CO2 into the atmosphere.

How much will the rollout cost Great Britain?

Smart meters are an essential upgrade to an outdated system. The savings of £19.5 billion will far outweigh the investment of £13.5 billion – meaning an overall net benefit of £6 billion between now and 2034.

Have other countries already got smart meters?

The United States, Canada, Italy, Australia, New Zealand and The Netherlands are among the countries already benefiting from smart meters and most other EU countries are currently rolling them out. In Great Britain, the rollout has been specifically designed with the consumer at its heart with millions of pounds of savings that are expected to be passed on through lower bills and energy efficiency, and will help Britain move towards a lower carbon economy.