Page last updated on 18th September 2026
Winter energy support and advice for constituents
As the cost of living has increased many households and businesses may be worried about being able to pay our energy bills. For those on a tight budget, they may already be struggling.
There is help available for constituents who may already be in debt with their energy suppliers.
Download our Debt Guide: Advice if you’re worried about higher energy bills
Smart Energy GB developed our guide: Advice if you’re worried about higher energy bills to support people with energy bills or debt, providing them information on support and signposting them to other help that’s available, including:
• Government help with energy bills: what government energy support is available, and how to access it
• Energy supplier help: how to contact your energy supplier if you can’t pay your
energy bills
• Energy debt advice: including accessing extra support, and how to get help with stress and anxiety around energy bills
You can download our Debt Guide in either English or Welsh below.
Shorter versions of leaflets for Scotland and Wales are also available below.
Debt Guide: Advice if you're worried about higher energy bills (English)
Debt Guide: Advice if you're worried about higher energy bills (Welsh)
Shortened Leaflet: Advice if you're worried about higher energy bills (Scotland)
Shortened Leaflet - Advice if you're worried about higher energy bills (Wales)
Need further support?
We’re here to support where we can with any questions you or your constituents may have:
England: | Scotland: | Wales: |
To learn more about the rollout and other organisations involved, visit our website below: