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How does the Energy Price Guarantee affect the energy price cap?

Supply and demand issues in the global wholesale market have increased our energy bills.  Because of this the UK government has introduced an energy plan called the Energy Price Guarantee (EPG) which replaces the energy price cap. But what does this mean for you? Read on to find out what the EPG is and what you can do if you’re worried about how it could affect your bills.

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What is the Energy Price Guarantee (EPG)?

The Energy Price Guarantee, or EPG, was introduced on September 8th, 2022 by the UK government. It will discount the cost of gas and electricity for energy consumers and will apply to all households in Great Britain. Under the EPG, a typical household will pay no more than £2500 per year for their energy. The government has announced that the EPG will run for two years. This will replace the previously announced energy price cap.

It’s important to note that the Energy Price Guarantee doesn’t limit the total amount you’ll spend on energy.

This means that you will still pay for the gas and electricity that you use but the government’s Energy Price Guarantee will limit the price that suppliers can charge for each unit of energy. The more energy you use the more you’ll spend.

How does it affect the price cap?

From the 1st of October, the Energy Price Guarantee will replace the energy price cap.

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What does the Energy Price Guarantee mean for you?

As of October 1st, 2022, the Energy Price Guarantee will come into effect ensuring the typical household pays no more than £2500 per year for their energy.

Whilst £2500 per year is still a big increase in energy bills compared to last year, this Energy Price Guarantee, in combination with the Energy Bills Support Scheme ,is designed to replace the energy price cap and protect consumers from rising energy costs.

If you are worried about your energy bills you can find more help here.

For those who use heating oil, live in park homes or are on heat networks, a new fund will be set up to ensure that they are able to benefit from the support.

For businesses, charities and public organisations, an equivalent guarantee will be introduced for 6 months. After the 6 months, support will be provided to specific businesses who need it most.

The Energy Price Guarantee (EPG) will be in addition to the £400 Energy Bill Support Scheme that was previously announced.

What can you do to manage rising energy bills?

1. Be more energy efficient in your home (but only if you can!)

It’s important that you use the energy you need to keep warm, safe and healthy at home. And making small changes in how you do this can often have a big impact on bills. Simple Energy Advice can provide help in managing this. This site includes energy efficiency advice as well as tips on how to reduce your energy usage.

Smart meters could also help you to find ways to reduce energy waste around the home and bring costs down. The in-home display shows you in near-real time the amount of energy being used in pounds and pence, allowing you to keep a closer eye on your energy spending habits. But make sure you’re still using the electricity and gas you need in your home.

You can request your smart meter below:

We believe that Octopus Energy is now responsible for Affect Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Yu Energy are responsible for Ampower UK customers. Therefore we are connecting you with Yu Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Angelic Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Atlantic Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Avid Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that Octopus Energy are responsible for Avro Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Beam Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

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We are connecting you to your supplier's website. They will take your request forward.

We believe that British Gas is now responsible for Breeze customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

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We believe that British Gas are responsible for Bristol Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

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We believe that SSE are responsible for Cardiff Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

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We believe that Shell Energy are responsible for Colorado Energy customers. Therefore we are connecting you with Shell Energy who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We believe that Scottish Power is now responsible for Daisy Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

We are redirecting you to the E.ON Next smart meter webpage. You can continue your smart meter journey at their website. They will take your request forward.

We believe that OVO Energy are responsible for Economy Energy credit customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward. If you are a prepay customer you will need to visit Boost Energy at www.boostpower.co.uk/smart-meters. They will be responsible for taking you request forward.

We believe that Octopus Energy is now responsible for Engie customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

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We believe that British Gas is now responsible for Fosse Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

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We believe that Octopus Energy is now responsible for Gen4U customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Bulb Energy is now responsible for GnErgy customers. Therefore we will connect you with Bulb who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Shell Energy is now responsible for Goto Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Great North Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Green Energy customers. Therefore we will connect you with Shell energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Green Network Energy customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that E.ON Next is now responsible for Hub Energy customers (formerly Gulf Gas and Power). Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that E.ON Next is now responsible for Hub Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that E.ON Next is now responsible for Igloo Energy customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

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We believe that EDF Energy is now responsible for iSupply Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that OVO Energy is now responsible for Lumo customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for MoneyPlus Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

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We believe that E.ON Next is now responsible for Powershop customers. Therefore we will connect you with E.ON Next who will be responsible for taking your request forward.

We believe that Shell Energy is now responsible for Pure Planet customers. Therefore we will connect you with Shell Energy who will be responsible for taking your request forward.

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We believe that British Gas is now responsible for Robin Hood Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

You can continue your smart meter journey at your supplier's website. They will take your request forward.

Scottish Gas have told us that British Gas is responsible for providing smart meters on their behalf. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

Scottish Hydro have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

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We believe that Nabuh Energy is now responsible for Snowdrop Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

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We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

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Swalec have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

Symbio Energy have told us that E.ON NEXT is responsible for providing smart meters on their behalf. Therefore we will connect you with E.ON NEXT who will be responsible for taking your request forward.

We believe that British Gas is now responsible for The Leccy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

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We believe that Scottish Power is now responsible for Tonik Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that EDF Energy are responsible for Toto Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for Usio Energy customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for Utility Point customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wasp Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We believe that British Gas is now responsible for White Rose Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that E.ON are responsible for Wigan Warriors Energy customers. Therefore we are connecting you with E.ON who will be responsible for taking your request forward.

We beleive that Scottish Power is now responsible for Yorkshire Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Your Energy Sussex customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Zebra Power customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that EDF is now responsible for Zog Energy customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

Watch the video below to find out how to get the most out of your smart meter:

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2. If you are unable to pay your energy bills, talk to your supplier

If you are unable to pay your energy bills, or you are in debt to your energy supplier, then speak to your supplier as soon as possible. If they know there is a problem, they can work with you to find a solution.

There are different options available, one is to ask to set up a payment plan. Just make sure you’re realistic about what you can afford to repay. You don’t want to leave yourself short for other essential bills.

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3. See if you’re eligible to be added to the priority services register

If you’re of pensionable age, have children under 5, have a disability or long-term medical condition, you could be added to the priority services register. Being on the register means that you will be prioritised in the event of a power cut. You will also receive additional non-financial services such as password security or information in different formats.

You’ll need to tell your energy supplier about your situation to be added to their list, and they’ll pass your details onto your Distribution Network Operator (DNO) too.

4. Check that you’re getting all of the support you’re entitled to

In response to rising energy bills, the government has announced the Energy Bills Support Scheme. Through this scheme, the government will give every household in Great Britain £400 off their electricity bill. It will be paid in instalments between October 2022-March 2023. You won’t have to do anything to get your discount, and you won’t have to pay it back. Find out how you’ll receive yours below:

  • If you pay for your electricity by direct debit, you will see an automatic deduction off your bills between October 2022-March 2023
  • If you have a prepay smart meter, your meter will automatically be topped up on a monthly basis
  • If you have a traditional prepay meter, you’ll receive an energy bill discount voucher in the first week of each month, via text, email or in the post

You can find out more about the scheme and other help you might be eligible for here.

Alongside this, the organisations below can help you if you’re struggling with debt or need benefits advice. You can contact them using the details below:

Programme How can they help? Contact details

NEA’s Warm and Safe at Home service

The NEA’s Warm and Safe at Home service offers a free support service providing advice on energy bills and keeping warm in your home. They can also help with benefits advice.

You can visit NEA’s Advice pages.

Home Energy Scotland

Home Energy Scotland offers free support service providing advice on energy bills and keeping warm in your home. They can also help with benefits advice.

You can visit the Home Energy Scotland website.

StepChange Debt Charity

The StepChange Debt Charity provides free independent debt advice.

Please call 0800 138 1111 for advice.
Or you can visit the StepChange Debt Charity website.

National Debtline

The National Debtline can offer free independent debt advice.

You can call 0808 808 4000
Alternatively please visit the National Debtline website.

The Money Advice Service

The Money Advice Service provides free impartial money advice to help improve your finances.

Please call 0800 138 7777 for more information.
Or you can visit The Money Advice Service website.

Citizens Advice Debt Helpline

The Citizens Advice Debt Helpline offers free advice for all types of debt and money guidance.

Call 0800 240 4420 for more information.
Alternatively, please visit the Citizens Advice Debt Helpline website.

Turn2Us

Turn2Us help people in financial need to identify local benefit advisors and grant support.

You can call 0808 802 2000 to identify support in your area.
Or you can visit the Turn2Us 
website.

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