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Covid-19 information

Following the announcement of a national lockdown for non-essential workers, many energy suppliers will now cease or substantially reduce the number of smart meter installations they carry out.

 

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WE'RE WORKING TOWARDS A SMARTER AND GREENER BRITAIN

Smart Energy GB is the UK Government-backed campaign for a smarter Britain. We work to help you understand smart meters and their rollout across England, Scotland and Wales, and to show you how your smart meter could make you more efficient with your energy use.

Will Covid-19 affect the rollout?

It is vital that people follow Government regulations on what to do over the coming weeks. Unless you are a key worker, stay at home and practice good hand washing hygiene. Following the announcement of a national lockdown for non-essential workers, many energy suppliers will now cease or substantially reduce the number of smart meter installations they carry out, diverting staff to deal with emergencies and to assist vulnerable customers. This will have an impact on the smart meter rollout but these steps are the right response to help keep us all as safe and well as possible.

Coronavirus update for the smart meter rollout

What is a smart meter?

Smart meters are the new generation of gas and electricity meters being rolled out across Great Britain. They show you how much energy you are using in pounds and pence.

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Will a smart meter help me?

A smart meter can help us to identify situations where we're using a lot of energy and might want to make changes to this. If you use the information shown on your in-home display to reduce your energy use, you could cut costs and become more energy efficient.

Energy saving tips

Why should I get a smart meter?

A smart meter helps you take control of your energy use, by showing you exactly what you are spending in pounds and pence; no more estimated bills or supplying meter readings.

Benefits for you

Got one but need more info

Already have one installed, but not sure what to do with it? See what other people are doing to make the most out of their smart meter.

Smart meter reviews

Can I switch supplier?

Yes. People with a smart meter can switch energy supplier and tariff in exactly the same way that anyone with a traditional meter can. With a new, second-generation smart meter, you should be able to switch with no interruption whatsoever. If you have an older, first-generation smart meter, there's a chance it will lose functionality for a little while after switching but this doesn't affect your ability to switch.

It's quick and easy to switch supplier with a smart meter