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Ultimate Energy Saving Tips Guide

Spending more time at home could mean you're receiving larger energy bills than usual. But there are simple changes you can make in your home to reduce your electricity and gas usage. 

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How to save electricity

It is important to know how much electricity you’re already using in your home. From there, you can make small changes in almost every room in your home. A few examples of these changes are:

How to save gas

Before you begin, you should understand how your heating system and controls work. And from there, you can make small tweaks in your home which could add up to make a big difference. Check out the following ways to help you save on gas: 

How to save energy during coronavirus lockdown

We are spending more time at home during the coronavirus restrictions. So more households may be facing increased energy bills.

So here are 10 energy savings tips that you can follow to help reduce your energy bills in your home:

Why is saving energy important?

By becoming more aware of how much energy you’re using, you can make simple changes in your home to reduce it. And using less energy could mean lower energy bills.

But not only that. The small changes you make to reduce your energy consumption in your home can also help you reduce your carbon footprint.

So not only is energy saving at home great for your bank account, it can also help the environment too. A double win.

How can you save energy in your home?

There are many simple changes you can make in your home to reduce your electricity and gas usage. From switching off lights, to washing your clothes at a lower temperature. Read on for more tips.

The video below contains lots of smart ways to help you save energy:

1. Thermostat and smart meter energy saving tips

The thermostat is your friend! Getting to know your home’s temperature can be an easy way to take control of your energy usage. Check out our top energy saving thermostat tips:

  • Adjust your thermostat if it is comfortable to do so

Turning the heating thermostat down by one degree can save you around £60 a year according to The Energy Saving Trust. But remember, only turn your thermostat down if it is comfortable to do so.

  • Install a smart thermostat

Smart thermostats, such as Hive and Nest, connect to your wifi so you can control your heating and hot water through your smart phone, tablet or desktop.

However, these have limitations. They can be expensive and have an installation cost. And having one means you are only tracking your heating. So you can't keep an eye on your electricity and gas usage.

An in-home display on the side with a kettle and mugs
  • Install a smart meter

When you have a smart meter installed you can choose to accept an in-home display (IHD). This monitors and displays your energy use in near real-time.

So you can see exactly how much electricity and/or gas you're using in pounds and pence - whether you pay for your energy with credit or prepay.

This energy usage data can help you to make adjustments to cut household costs.

My-Yen requested her smart meter and now she's got better overview over her energy use:

And see how Elspeth has used her smart meter in prepay mode to make budgeting that little bit easier:

If you’re interested in getting a smart meter installed, contact your energy supplier today. Simply enter your energy supplier in the box below and we'll connect you.

We believe that Octopus Energy is now responsible for Affect Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Angelic Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Atlantic Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Avid Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Beam Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that PFP Energy is now responsible for Better Energy customers. Therefore we are connecting you with PFP Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Breeze customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Brilliant Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Together Energy is now responsible for Bristol Energy customers. Therefore we will connect you with Together Energy who will be responsible for taking your request forward.

We believe that SSE are responsible for Cardiff Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for CitizEn Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Co-op Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Daisy Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that OVO Energy are responsible for Economy Energy credit customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward. If you are a prepay customer you will need to contact Boost, who will be responsible for taking you request forward.

We believe that Octopus Energy is now responsible for Engie customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Utilita is now responsible for Eversmart customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Extra Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for First Utility customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Fosse Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Green Star Energy is now responsible for Future Energy customers. Therefore we are connecting you with Green Star Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Gen4U customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Bulb Energy is now responsible for GnErgy customers. Therefore we will connect you with Bulb who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Great North Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF Energy is now responsible for Green Network Energy customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Octopus Energy is now responsible for Iresa customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for iSupply Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Together Energy is now responsible for One Select Energy customers. Therefore we are connecting you with Together Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Utilita is now responsible for Our Power customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Octopus Energy is now responsible for Qwest Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Ram Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Robin Hood Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

Scottish Gas have told us that British Gas is responsible for providing smart meters on their behalf. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

Scottish Hydro have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Simplicity Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Southend Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Snowdrop Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF are responsible for Solarplicity customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

Swalec have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for The Leccy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Scottish Power is now responsible for Tonik Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that EDF Energy are responsible for Toto Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for Usio Energy customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for White Rose Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters online, but we can connect you to them over the phone by calling 0300 131 8000.

We believe that British Gas is now responsible for Your Energy Sussex customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

Not sure which gadget will best help you control your energy use at home? You can find the different options here.

2. Lighting energy saving tips

Mother and child sitting down with a happy birthday sign
Understanding which lightbulbs to use, and when to use them, can help you reduce your energy usage.

So your home can still shine bright whilst you save on your energy bills. Find out how:

  • Buy energy saving lightbulbs

Try to phase out any incandescent or halogen bulbs still hanging around your home. You can replace them with LEDs.

LEDs (Light Emitting Diodes) are the most energy-efficient bulbs available, and are much cheaper to run.

  • Turning lights off in unused rooms

Why not use a timer switch to set lamps to come on and off. These plug straight into the wall and enable you to programme in several time slots.

  • Clean your lamp shades

The dust sitting on lampshades or bulbs can dim the light in your home. So ensure that you regularly clean any lamp shades or fittings to ensure the light can get through.

3. Appliance and gadgets energy saving tips

The appliances around your home can make your life easier. Whether they help you cook, entertain you, or something else. But they can also increase your energy usage.

The quick fixes below will help you keep control of your appliances:

Family sitting on sofa playing with mobile phones and tablets
  • Turn off standby appliances

Switching appliances off at the plug saves energy. And according to the Energy Saving Trust it could save you as much as £35 a year. So if you’re a football fan, remember to switch your TV off when you've finished watching a game.

  • Clean your appliances

If dust and dirt build-up in your appliances, they may have to work harder and use more power to do the same job. This can be a costly mistake! So you’ll need to tidy up your use of these appliances.

For example, cleaning the filters in your washing machine and tumble dryer will help them run at peak efficiency.

  • Make sure radiators are not blocked by curtains or furniture

Moving furniture just a few centimetres away from radiators can help boost the temperature of your room. Do this, and you could turn your thermostat down and save money, without feeling the temperature difference.

4. Kitchen energy saving tips

Father on phone while helping son in kitchen
The small changes below will help you cook delicious meals at home, whilst reducing your usual energy usage. Check them out:
  • Use a slow cooker

If you own a slow cooker, you’ll know that they’re a great alternative to the oven. Particularly for stews, tagines and curries, which need time for flavours to develop.

And the bonus, using your slow cooker is also a very energy efficient way of cooking.

  • Cook in batches

If you have a busy household, try to cook together. This can reduce the amount of time with your oven on, which can lower your energy bills. And it will make you feel more sociable too!

  • Only fill the kettle with what you need

Your kitchen appliances may be using more energy than you think - filling the kettle only with the amount of water that you need could save you around £6 a year.

And it’ll help the kettle boil faster too – not bad for a small change!

Banging brunch with eggs and tomatoes
  • Use energy saving recipes

Your oven and other kitchen appliances can be big energy eaters, and a smart meter will show you just how hungry they are.

To combat this, we have gathered some low energy recipes for you to try.

  • Don't pre-heat the grill

Put your food under the grill as soon as you turn it on - don’t wait until it has heated up. That way, the heat your grill creates as it is coming up to temperature helps the food cook. Which reduces the amount of wasted heat, and wasted costs! And it is quicker too.

  • Wash the filters in your dishwasher and dryer

As part of your spring clean, you should wash the filters in your dishwasher and dryer. Filters in washing machines and dryers can clog up after just a handful of cycles. And if they're full of dust they won't be as energy efficient.

For more kitchen tips, click here.

Couple in the kitchen with friends

5. Laundry energy saving tips

You favourite chore likely isn’t laundry. And costly washing machines and tumble dryers don’t help.

So we have gathered a few basic tips to help you take control of your laundry costs:

  • Wash clothes at a lower temperature

A 20°C wash will often be good enough for your clothes. And this will reduce running costs by up to 62% compared with a 40°C wash, according to consumer group Which?.

  • Air dry your laundry rather then tumble drying

If there's a tumble dryer in your home, try to resist the urge to chuck your laundry in there straight from the washing machine. It is more environmentally friendly to hang your clothes on a clothes horse or washing line (if you have one). And better for your energy bills too.

Couple laying on bed with their laptop

6. Draught proofing and home improvement energy saving tips

Heating up your home can be a never ending task if you’ve got draughts. But there are many simple yet effective ways to overcome this. So you can feel warmer throughout the year, without higher energy bills. Check out how to stop your heat escaping your home below:

  • Draught proof your home

Even a small draught can make your home colder. So, you should insulate the sides of your doors and windows with simple strip insulation and draught sealers. These are widely available at DIY shops.

Also, get a draught excluder to place at the foot of any outside doors to block out breezes. Do this and your home will feel cosier instantly.

  • Insulate hot water pipes

And whilst sealing doors and windows might be obvious, don't forget the less obvious places where gaps can let your heat escape. For example, where pipes go into the walls, particularly around sinks and toilets.

  • Thermal or heavy curtains save energy during the winter

If you can, add thick or thermal lined curtains in your home. These will help to keep draughts at bay around windows or doors, particularly if you only have single glazing.

7. Bathroom energy saving tips

The bathroom is a great place to start when reducing your energy usage. Mainly because of the vast amounts of water you use there. Follow our simple tips for an energy saving bathroom:

Lady standing in bathroom
  • Try dry shampoo or leave-in conditioner

Switching to a product you can use out of the shower will save you time, hot water and could even prevent a bad hair day from occurring in the first place. A double win! 

  • Replace baths with showers

Showers use significantly less energy than baths. And they also allow you to take control and turn down the amount of hot water you use while washing. This can help you save a little bit of energy each time.

An in-home display

8. Request your smart meter

Join the millions of Brits who are already using a smart meter and accompanying in-home display to reduce the energy usage in their homes.

Simply enter your energy supplier in the box below and we'll connect you.

We believe that Octopus Energy is now responsible for Affect Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Angelic Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Atlantic Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Avid Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Beam Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that PFP Energy is now responsible for Better Energy customers. Therefore we are connecting you with PFP Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Breeze customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that SSE is now responsible for Brilliant Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that Together Energy is now responsible for Bristol Energy customers. Therefore we will connect you with Together Energy who will be responsible for taking your request forward.

We believe that SSE are responsible for Cardiff Energy customers. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for CitizEn Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Co-op Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Daisy Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that OVO Energy are responsible for Economy Energy credit customers. Therefore we are connecting you with OVO Energy who will be responsible for taking your request forward. If you are a prepay customer you will need to contact Boost, who will be responsible for taking you request forward.

We believe that Octopus Energy is now responsible for Engie customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Utilita is now responsible for Eversmart customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We believe that Scottish Power is now responsible for Extra Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for First Utility customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Fosse Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Green Star Energy is now responsible for Future Energy customers. Therefore we are connecting you with Green Star Energy who will be responsible for taking your request forward.

We believe that Octopus Energy is now responsible for Gen4U customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Bulb Energy is now responsible for GnErgy customers. Therefore we will connect you with Bulb who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Great North Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF Energy is now responsible for Green Network Energy customers. Therefore we will connect you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Octopus Energy is now responsible for Iresa customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that EDF Energy is now responsible for iSupply Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Together Energy is now responsible for One Select Energy customers. Therefore we are connecting you with Together Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Utilita is now responsible for Our Power customers. Therefore we are connecting you with Utilita who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Octopus Energy is now responsible for Qwest Energy customers. Therefore we are connecting you with Octopus Energy who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Ram Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Robin Hood Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

Scottish Gas have told us that British Gas is responsible for providing smart meters on their behalf. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

Scottish Hydro have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We believe that British Gas is now responsible for Simplicity Energy customers. Therefore we will connect you with British Gas who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for Southend Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We believe that Nabuh Energy is now responsible for Snowdrop Energy customers. Therefore we are connecting you with Nabuh Energy who will be responsible for taking your request forward.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF are responsible for Solarplicity customers. Therefore we are connecting you with EDF who will be responsible for taking your request forward.

Swalec have told us that SSE is responsible for providing smart meters on their behalf. Therefore we are connecting you with SSE who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for The Leccy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Scottish Power is now responsible for Tonik Energy customers. Therefore we are connecting you with Scottish Power who will be responsible for taking your request forward.

We believe that EDF Energy are responsible for Toto Energy customers. Therefore we are connecting you with EDF Energy who will be responsible for taking your request forward.

We believe that Shell Energy Retail is now responsible for Usio Energy customers. Therefore we are connecting you with Shell Energy Retail who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that British Gas is now responsible for White Rose Energy customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters online, but we can connect you to them over the phone by calling 0300 131 8000.

We believe that British Gas is now responsible for Your Energy Sussex customers. Therefore we are connecting you with British Gas who will be responsible for taking your request forward.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

More useful resources

  • How to use a smart meter to save money - when you have a smart meter installed you can choose to accept an in-home display (IHD), which monitors and displays your energy use in near real-time, and you can see exactly how much you're using in pounds and pence. You can use this data to tweak your daily habits.
  • Get energy fit - with the help of her smart meter's handy in-home display, personal trainer and fitness blogger Zanna van Dijk has worked out ways she could make small and effective changes to reduce energy waste.
  • Warm and Safe Homes Advice Service - this service is run by charity National Energy Action. It provides advice to people struggling to afford their energy and water bills, either directly or via referrals from others.