Page last updated on 18th May 2026
Putting it into practice: Why does Great Britain need consumer-led flexibility?
We've brought together voices from across the energy sector to explain the national benefits of consumer-led flexibility (CLF), how it could help bring bills down for everyone and support a more secure, reliable energy system.
Hear from industry voices
The National Energy System Operator (NESO), who deliver the plans, markets and operations of our energy system, explains how CLF helps to 'balance' the energy system and reduce costs overall.
Cornwall Insight, an independent, expert energy consultancy, shares insight into how flexibility works for households and why participation matters.
Nesta's Behavioural Insights Team explores what people currently understand about CLF, who they trust for information, and what support households need to take part.
For the full picture, hear all of the industry voices together - and learn how smart meters help make CLF possible from Smart Energy GB.
Need further support?
We’re here to support where we can with any questions you or your constituents may have:
England: [email protected]
Scotland: [email protected]
Wales: [email protected]
To learn more about the rollout and other organisations involved, visit our website below: