USING YOUR SMART METER IN-HOME DISPLAY
Congratulations, you have a smart meter installed! You no longer need to rely on estimated billing or submit meter readings manually – brilliant. And during the installation, you would have been offered a smart meter in-home display to help you monitor your energy usage. How can that help? Read on to find out...
But if you haven't got your smart meter yet, don't worry! You can request yours now, simply enter your energy supplier in the box below and we'll get you to the right place:
Einstein: Garry! You know how your smart meter helps you manage your household budgets. Showing how much energy you are using and how much it's costing you. Which could help you make changes to save.
Take a sec, to energy check!
Hi smart meter owner, it’s me – your in-home display!
Did you know, your smart meter measures your energy usage then wirelessly sends the information to your supplier?
And to me too! Check my display to see your energy usage and I’ll help you get the most of the energy in your home.
I can make it easier for you to stay in control of your energy costs by helping you set goals and budgets.
But that isn't all! I can also show you the impact of your positive behaviour changes, like turning off your devices on standby, in near-real time.
Just make sure you keep me somewhere you'll see me often, and close to the smart meter.
- Wash clothes at a lower temperature
- Turn your devices off standby
- Don't overload your fridge and freezer, it increases the energy they use
- Cook some meals in the microwave, it's more efficient than an oven
- Only fill the kettle with the amount of water you need
Stay informed about how much energy your household is using by checking me regularly.
And remember... 'Take a sec to energy check!'.
Your in-home display
So, what information does the in-home display provide?
Your in-home display is a portable device which you can place inside your house. This will show you:
- The energy you use in kWh and in pounds and pence
- Near-real time information on the energy you use, so you can see what you’ve spent at a glance
- What you've spent over time, so you can track when spending is higher than usual
How can that help you keep on top of the energy you use?
No more shock bills
Knowing what you're spending in near-real time on your in-home display means fewer surprises when your bill comes through.
Know what you're spending
Having a much clearer picture of how much you've spent at any given time means you can plan your spending habits accordingly.
Budgeting made easier
Some in-home displays even allow you to set a daily budget, while others would require you to use the information displayed to manually calculate your daily budget.
Reduce your energy use
You can identify when you're using more (or less) energy and adjust your behaviour accordingly. For example, turning off appliances to find out which is using the most energy.
Prepay customers can monitor credit
Use your in-home display to easily keep track of your energy credit. So, you can keep an eye on your spending as you go.
Sarah: a case study
Sarah lives in a rented house with her two children. She has a prepay smart meter, and has used her in-home display to get more control over her energy use.
“I think I've managed to save about £20 a month because I've been more conscious of what I'm using and what things cost.”
My name's Sarah, I live in Chelmsford, I've got two children, one's six and one's sixteen. Being able to afford and cover the bills right now is really hard.
The rise in the cost of living has impacted us significantly because the gas, the electric, the food bills, school uniform, you know, everything's gone up and it's impacting life a lot more. So I started noticing my bills were going up just before Christmas, and it's really hard to stay in control and know which ones to pay first. It might be a bill rather than a jumper for my child, you know? You can't control something that you've got no control over, so you have to just worry, and worry for the next month to the next month.
Previously, before having a smart meter, I wasn't really aware of how much the tumble dryer or the washing machine, leaving the cooker on, leaving the TV on costs. Whereas now having a smart meter, I'd consciously turn the cooker off in the evening, the washing machine, the tumble dryer, the VT goes off. The smart meter that I have does show me what I'm spending, what I've got left, when I need to top up. And that's a small bit of control that I have got.
As well as having the in-home display, I also have the app on my phone, which is perfect because whilst I'm at work throughout the day I'll check the app and if I can see that the meters are running low I can quickly top up, I don't have to leave. You know, really easy: just go to the app and top it straight up and then you can see that the balance has gone up within a couple of minutes.
Anyone that's struggling as in friends or family, I would recommend a smart meter because you definitely know what you're spending.
Can't find your in-home display?
There are a few reasons your in-home display could be missing. Whether you moved into a home without one, or you didn't want one at the time of the installation, you'll need to speak to your energy supplier to find out your options.
The good news? This wouldn’t involve replacing the meters, only the in-home display that would then be paired with the existing smart meter.
We answer all of your frequently asked questions about the in home display here.
Don’t have a smart meter, but want one?
Join the millions of Brits who are already using an in-home display to reduce the energy usage in their homes.
Simply click below and we'll get you to the right place.
Want to find out more?
There are many different in-home display models. They can differ from one supplier to another, but they all have the same basic functions, such as showing you your energy use in pounds and pence as well as kilowatt hours, and there is more:
Just having a smart meter installed doesn't automatically save you money. But the handy in-home display could help you keep on top of household costs. Find out how:
If you are a business customer, then visit our business section to find out what is available to you: