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An elderly man cooking at a hob, his smart meter in-home display on the kitchen counter Smart meter in-home display on a shelf

What will healthcare look like in the future?

In just a few years, data from smart meters could be used to help provide better care for people with conditions such as dementia, and potentially reduce the £26 billion a year currently spent supporting sufferers, a third of which is money spent by people with dementia and their families.

850,000 people already live with dementia in the UK and that number is expected to grow to 1.6 million by 2040.

Arlene Phillips, who cared for her father when he had dementia, with her smart meter in-home display.

Arlene Phillips CBE, who has had her own experience caring for her father when he had dementia, said:

"It's so hard to detect the signs when you don't live with your relatives. I found out that my father would often leave the hob on overnight — not only was this a symptom of Alzheimer's developing, it was also dangerous. Had this technology been around when I was looking after my father, it would have greatly helped me understand what was happening with him.

"I'm an active campaigner for new research and investment into dementia and I am intrigued to know that if we all have smart meters in the future, it could make it easier for people to live independently in their homes for longer, not to mention making it a little less stressful for people to look after their vulnerable relatives."

Future smart meter benefits

Caring for the elderly and vulnerable

With the consent of the householder, energy usage data from smart meters could be used as a non-intrusive way to help keep people who have a long-term condition, or are vulnerable in other ways, in their own home for longer.

Irregularities in patterns of energy use behaviour could alert relatives or healthcare workers that the individual may need additional support.

So, for example, if there were no signs of electrical usage or heating in the house of an elderly person, a text alert could be sent to a carer or trusted relative suggesting that they check up on them.

There are already products on the market offering this service. But by installing smart meters into every house in Britain we could create the platform to support future services at large scale.

Identifying families at risk of fuel poverty and providing support

Around one in seven UK householders are living in fuel poverty, unable to afford to heat their homes to the temperature needed to keep warm and healthy. Living in fuel poverty and cold living conditions can worsen many common physical and mental health problems, for people of any age.

There is evidence that with smart meter energy usage data, housing data and historical weather data over time, it could be possible to remotely detect these unhealthy living conditions; which could help prevent related health problems.

This data would be taken only with the consent of each individual household.

Self-monitoring to improve wellbeing

Smart meters help us spot ways to to reduce our energy use, which in turn can lead to cheaper bills and decreased fuel poverty.

A smart meter in-home display shows in near real-time exactly how much gas and electricity a customer is using, how much it's costing, and – in the case of a meter in prepay mode – how much credit is left.

Or customers can choose a smart time-of-use tariff, which allows them to shift energy use to more cost effective times of the day.

What is Telehealth and why is it important?

Telehealth is the use of digital technologies, such as computers or smartphones, to help care for patients with long-term conditions in a convenient, accessible and cost effective way.

Smart meters could potentially be a large-scale form of Telehealth, with their data providing valuable insights into people's health and wellbeing.

Telehealth systems support people with long-term conditions to:

  • self-manage their conditions
  • remain more independent
  • reduce hospital stays and allow early discharge
  • reduce their dependency on primary health and GP services

It can also improve access to care for people with mobility issues or people who are unable to get time off work.

Smart meter health research

To read the 2020 Healthcare report, click here to download.

To register your interest in getting a smart meter installed, enter your energy supplier's name in the box below.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that SSE is now responsible for Atlantic Energy customers, therefore we are connecting you with SSE.

We believe that Nabuh Energy is now responsible for Avid Energy customers, therefore we are connecting you with Nabuh Energy.

We believe that British Gas is now responsible for Breeze customers, therefore we are connecting you with British Gas.

We believe that SSE is now responsible for Brilliant Energy customers, therefore we will connect you with SSE.

We believe that SSE are responsible for Cardiff Energy customers, therefore we are connecting you with SSE.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that OVO Energy is now responsible for Economy Energy customers, therefore we are connecting you with OVO Energy.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Utilita is now responsible for Eversmart customers. Therefore we are connecting you with Utilita.

We believe that Scottish Power is now responsible for Extra Energy customers, therefore we are connecting you with Scottish Power.

We believe that Shell Energy Retail is now responsible for First Utility customers, therefore we are connecting you with Shell Energy Retail.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Octopus Energy is now responsible for Flow Energy customers, therefore we are connecting you with Octopus Energy.

We believe that Green Star Energy is now responsible for Future Energy customers, therefore we will connect you with Green Star Energy.

We believe Octopus are now responsible for GB Energy customers, therefore we are connecting you with Octopus.

We believe that Octopus Energy is now responsible for Gen4U customers, therefore we are connecting you with Octopus Energy.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Bulb Energy is now responsible for GnErgy customers, therefore we are connecting you with Bulb.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Octopus Energy is now responsible for Iresa customers, therefore we are connecting you with Octopus Energy.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that SSE is now responsible for Northumbria Energy customers, therefore we are connecting you with SSE.

We believe that Together Energy is now responsible for One Select Energy customers, therefore we are connecting you with Together Energy.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Utilita is now responsible for Our Power customers, therefore we are connecting you with Utilita.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe Octopus Energy are now responsible for Qwest Energy customers, therefore we are connecting you with Octopus Energy.

We believe British Gas are responsible for Scottish Gas customers, therefore we are connecting you with British Gas.

We believe that SSE are now responsible for Scottish Hydro customers, therefore we are connecting you with SSE.

We believe that SSE is now responsible for Southern Electric customers, therefore we are connecting you with SSE.

We believe that Nabuh Energy is now responsible for Snowdrop Energy customers, therefore we are connecting you with Nabuh Energy.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don't currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF are responsible for Solarplicity customers, therefore we are connecting you with EDF.

We believe that SSE is now responsible for SWALEC customers, therefore we are connecting you with SSE.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that SSE is now responsible for The Leccy customers, therefore we are connecting you with SSE.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that EDF Energy are responsible for Toto Energy customers, therefore we are connecting you with EDF Energy.

We believe that Shell Energy Retail is now responsible for Usio Energy customers, therefore we are connecting you with Shell Energy Retail.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

We believe that Robin Hood Energy is now responsible for White Rose Energy customers, therefore we are connecting you with Robin Hood Energy.

We don’t currently have information from your energy supplier regarding their bookings for smart meters, but we will connect you to their website so you can contact them directly.

You may also be interested in...

  • The accessible in-home display — if you are blind, partially sighted, have difficulties with dexterity or memory loss, an accessible in-home display could make tracking your energy usage easier.